Overview
The Parts Specialist II provides counter service to Rochester Transit employees who need parts/equipment to perform their jobs. The Parts Specialist II will assist with inventory control, data entry in inventory systems, customer service, and may occasionally drive a MANCON vehicle to pick up parts. The Parts Specialist II demonstrates proficiency at sourcing parts, mastery of procedures, and exceptional customer service.
The compensation range for this position is $16.00 to $26.78/hourly. Placement within this range will be based on a combination of relevant experience, certifications, and/or demonstrated skills that align with the role requirements.
Responsibilities
Provide quality customer service to include but not limited to the following:
- Attention to detail
- Review, familiarize with and adhere to Policy and Procedures Manual
- Review, familiarize with and adhere to MANCON’s SOPs and Safety Manual
- Meet and greet customers
- Review supplied requisition forms to ensure they are properly completed (Signatures, timestamps, part numbers, descriptions and quantities)
- Answer questions regarding availability of parts
- Ask appropriate questions to ensure correct parts are researched and provided
- Inform customers when requested parts are available
- Maintain records of inventory, purchases, sales
Data Entry Requirements
- Assist in generating invoices for customer requisitions in the inventory system
- Assist in entry of vendor receiving documents in the inventory system
Inventory Management Requirements
- Assist in performing weekly inventory cycle counts
- Assist in performing counts during wall-to-wall inventories at site
- Identify and evaluate multiple suppliers to source parts at the best price-to-quality ratio.
- Build and maintain relationships with vendors; negotiate pricing, terms, and delivery schedules.
- Ensure timely delivery of parts to avoid operational delays.
Other Requirements
- Follow established guidelines for vehicle and equipment maintenance
- Provide 24-hour support at the RGRTA location during emergencies
- Assist with inventory research projects as requested
- Adhere to required procedures
- Participate in the SCM continuing training program
- Maintain a clean, organized, and secure environment
- Assist with other duties as assigned
- Uses training, knowledge and experience to research and solve day-to-day issues independently
Qualifications
- 1 year computer experience
- 24-hour availability
- Inventory experience
- Obtain and maintain a forklift license
- 3 years of experience with auto or heavy-duty truck parts
Preferred Qualifications
- P1 or P2 ASE Certification or 5 years procurement experience with auto or heavy-duty truck parts
Physical Requirements
Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
Essential Requirements
Driving, Lifting, Reaching, Sitting, Standing, Stooping, Walking
Physical Requirements Other
Work is mostly performed in storerooms and warehouses which may have uncontrolled temperatures and dirt/dust/damp conditions. Work is also performed in vehicles traveling to sites.
