Attendant, Housekeeping

Mandarin Oriental, Desaru Coast is looking for a Housekeeping Attendant to join our Housekeeping team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Desaru Coast is a rainforest retreat on Desaru Coast, where jungle meets the sea and Malaysian nature, culture, and connection come alive in a perfect balance of calmness and vibrancy. Experience the enduring legacy of award-winning Kerry Hill Architects, where the spirit of tropical modernism comes to life in Mandarin Oriental, Desaru Coast’s final design. Nestled between rainforest and sea, each suite and villa is a study in quiet luxury, thoughtfully framed by nature and attuned to the rhythm of the land.

About the job

The Housekeeping Attendant is responsible for cleaning and maintaining guest rooms and public areas to ensure a clean, comfortable, and welcoming environment for guests, in line with the property’s service and hygiene standards.

As a Housekeeping Attendant, you will be responsible for the following duties:

• Clean and tidy guest rooms, bathrooms, and assigned public areas daily.
• Change bed linens and towels, make beds, and replenish guest amenities.
• Dust, vacuum, mop floors, and disinfect surfaces according to standard procedures.
• Report any maintenance issues, lost & found items, or safety hazards to the supervisor.
• Refill housekeeping trolleys with necessary supplies and linens.
• Follow all health, safety, and hygiene protocols, including use of PPE and chemicals.
• Ensure guest privacy and security by following key control and "Do Not Disturb" policies.
• Greet guests politely if encountered and assist with basic requests when needed.
• Perform deep cleaning and other duties as scheduled or assigned by the supervisor.
• Maintain a clean and organized work area, including storage and pantry rooms.

As Housekeeping Attendant, we expect from you: 

• Previous housekeeping or cleaning experience is an advantage.
• Physically fit and able to perform manual tasks (bending, lifting, standing for long hours).
• Attention to detail and commitment to cleanliness.
• Ability to work in a team and follow instructions.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

We’re Fans. Are you?