- IT related issues both hardware and software (systems Administrator)
- Troubleshoot/upgrade existing operational environment consisting of workstations running Windows servers running Windows 2003/2008, Active Directory, and Enterprise Messaging software
- Coordinate with senior technical personnel to ensure problem resolution and user satisfaction
- Install or monitor enterprise installations of new software releases and system upgrades
- May evaluate and install patches, and resolve software related problems
- Maintain data files and monitor system configuration to ensure data integrity
- Communicate effectively both verbally and in writing with clients to identify needs and evaluate alternative technical solutions
- Knowledge and skills:
- Intermediate knowledge of backup software and hardware
- Intermediate knowledge of the latest Network Operating Systems and hardware
- Intermediate knowledge of Active Directory, WIndows Servers and Enterprise Exchange / Messaging Software
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ensure it has your contact information, and phone number to reach you.
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