Location/Department: Cafeteria - Food Services
PT 25/pp includes weekend and holiday rotations
Shift hours are 4:00p-7:30p
Job Summary:
Food Service Aides assist in preparation of high quality, nutritious foods for patient tray line & the cafeteria. Aides help to assemble trays, stock pantries, assist patients with completing their menus, run trays to patient rooms & clean dishes. Food Service Aides comply with all state & federal food safety guidelines. Food Service Aides spend most of their time in the kitchen area, but do stock pantries & run trays to other areas of the hospital.
Supervisory Responsibilities: None
Duties/Responsibilities:
- Completes daily sanitation/cleaning duties as assigned.
- Covers all hair with hairnet/cap when in kitchen area.
- Does not wear jewelry, nail polish, fake nails or excessive makeup while working.
- Completes weekly & monthly sanitation duties thoroughly as assigned.
- Wears apron in work area & remove dirty aprons when going to onstage area.
- Washes hands thoroughly & at times outlined in the Infection Control Policy.
- Cleans & sanitizes using approved solutions according to departmental policy.
- Records food temperatures during production, before holding & before serving.
- Checks quality, temperature & appearance of food being served, relaying any problems to supervisor.
- Dates & covers all prepared food placed in refrigerator.
As Dishroom
- Dishes, cafeteria trays & other cooking utensils are washed using proper cleaning & sanitizing techniques.
- Clean dishes, trays, silver & other cooking utensils are put away when dry.
- Stocks all pantries as listed on par stocking sheet, rotates stock & checks for expiration dates.
- All cafeteria trash is taken out & the bag replaced.
- Dish machine temps are recorded accurately at the start & end of the shift.
- Dish room is cleaned thoroughly including stray dishes, etc. that get stuck in the machine.
- Dish room area is mopped & cleaned using appropriate cleaning solutions.
- Completes daily cleaning duties as assigned.
- Serves on the line or cashes when necessary, in a friendly, personable manner.
- Keeps trays & trash cleaned up in the café & trays restocked in café.
- Take food carts up when ready to take up. Pick up dirty carts when done.
- Clear carts with dirty dishes & clean them thoroughly. Run silverware through dish machine.
- Help set up carts for catering. Deliver catering carts & pick up catering when done. Clean dishes & put things away.
- Assist with putting stock away on delivery days.
- Assists other team members as needed.
- Check Versatrac
- Brings food cart & trays down to dish room after lunch.
- Assists nursing staff with passing trays.
As Second
- Clears the printer each morning of diet orders & prepares menus for that day.
- Prepares lunch & dinner cold food trays accurately.
- Utilizes garnishes &/or proper plate presentation techniques.
- Prepares snacks for patients.
- Answers the phone using the MMH greeting & prepares/runs trays to patients in a timely manner.
- Takes temperatures & records them accurately.
- Completes & records an accurate tray count before each meal.
- Sweeps kitchen & takes trash out in tray room.
- Cleans pans out of steam table after meal service & refill with water.
- Works with dish room to clear, wash & put away dishes/cooking utensils/trays & silver.
- Empty trash in café & take trays back to dish room in a timely manner.
- Assist with putting stock away on delivery days.
- Prepares patient trays for tray line using proper silver & condiments per diet order.
- Refills the milk, butter, & creamers on the tray line.
- Refills all condiments in tray room after each meal.
- Prepares drinks & cups of ice for patients for tray line.
- Works with dish room to clear & put away dishes.
- Accurately sets up catering carts, delivers & picks up when needed.
- Assists other team members as needed.
- Check Versatrac
- Assists nursing staff with passing trays.
- Turns on base warmer
As Aide
- Set up danishes, donuts & muffins in café. Set up salad bar with fruit & parfait for breakfast.
- Operates cash register in a friendly, positive manner.
- Accurately records cash on hand & turns in café cash & register receipts.
- Clean sandwich bar & refill
- Keep tomato, pickle, & lettuce filled in grill room. Fill all juices, milk, & water in café.
- Fill cold case
- Accurately sets up catering carts, delivers & picks up when needed.
- Cleans & sanitizes tables in café.
- Assists with checking & putting stock away when truck comes in.
- Prepares doctors’ lunches & delivers timely.
- Fill ice machines in café & keep coffee machine clean.
- Fill all paper products in café.
- Assists other team members as needed.
- Check Versatrac
- Serve breakfast in cafeteria
- Make sandwiches for cold case
As PC
- Check Versatrec
- Accurately records patient’s diet & diet changes in the Med Surg card-x.
- Reviews menu choices with each Med Surg/OB patient & records likes/dislikes.
- Explains diet to each patient & provides diet education as needed.
- Notifies dietitian if additional education is required.
- Accurately checks every patient menu to determine correct diet is being followed & supplements/snacks listed.
- Assists with Patient Identification Monitoring.
- Assists nursing staff with passing trays.
- Provides meal substitutions to patient trays as needed based on patients likes/dislikes.
- Prepares clear & full liquid diets as needed.
- Notifies tray line of last-minute diet changes & discharges.
- Completes daily meal rounds.
- Prepares trays for patients as needed.
- Attends & participates in RD/PC meetings.
- Cleans & stocks fridges on Med Surg, Special Care & OB units.
- Provides snacks & beverages for medical staff lounge. Ensures coffee machine is filled & working daily.
- Delivers between meal snacks & nourishments to areas.
- Provides coffee, snacks & bereavement trays as needed to patient families.
- Completes basic diet therapy course provided by Registered Dietitian & maintains competency by completing yearly review & test.
- Acts as liaison between nursing & food service team members by communicating concerns & compliments in a positive manner.
- Provides meals for the patient’s family if they are unable to leave the patient.
- Delivers late trays as needed from kitchen to patient’s room.
- Monitors patient discharges to prevent unnecessary tray preparation & delivery.
- Independently manages tasks during the day utilizing input from food service staff, dietitians, nurses & patient needs in an effective & efficient manner.
- Stocks ER/SDS/LAB/DR lounges & any other areas as needed.
- Picks up patient menus at the end of the day to prepare for the following day.
- Delivers trays & menus as needed during the day.
- Restocks stocking cart each day.
- Assists with bi-weekly ordering.
Required Skills/Abilities:
- Ability to read & follow patient counts
- Strong customer service skills, able to speak with guests & serve food
- Utilize some kitchen equipment, such as dishwasher & food processor
Education and Experience:
- Minimum high school diploma or equivalent
- No work experience required
Physical Requirements:
- Frequent walking, standing, pushing, pulling, stooping, kneeling, reaching, talking, & use of hands
- May need to lift up to 25 lbs; occasionally up to 50 lbs
