Commercial Loan Operations Officer

Are you passionate about building relationships and helping local businesses thrive? Join our Commercial Lending team and make a meaningful impact by supporting the full commercial loan lifecycle, including origination, processing, onboarding, closing, quality control, and servicing. In this collaborative role, you'll work alongside Commercial Relationship Managers and Credit Analysts to provide exceptional member experiences while contributing to the continued growth and financial stability of the Credit Union.

ESSENTIAL FUNCTIONS: 

1.   Follows regulatory and policy compliance requirements, which include those efforts in compliance with Bank Secrecy Act (BSA), Office of Foreign Asset Control (OFAC) and Anti-Money Laundering (AML) Regulations, Identity Theft Red Flags and other compliance-related policies.

2.   Responsible for providing support and assistance with the origination, onboarding, servicing, and maintenance of the commercial loan portfolio including:

• Provides superior service, building and maintaining positive working relationships with members, borrowers, and their representatives.
• Maintains a high level of contact with Commercial Team Members and borrowers to ensure that needs are met, and documents required for processing, underwriting, closing and servicing are secured in a timely manner.
• The processing of commercial loan requests from application through loan closing; including reviewing loan conditions for accuracy and follow-up with Commercial Loan Team.
• Preparing loan documents and auditing signed documents for completion.
• Loan funding, post-closing follow-up and file quality control.
• Professionally communicating and coordinating with in-house staff and external providers to facilitate timely loan processing and loan closings, timely and thorough monitoring of commercial loans through periodic reviews, continual analysis and proper documentation.
• Processing loan payments, loan advances, participation payments, construction loan management, core maintenance, HMDA tracking, quoting and processing loan payoffs and reconveyances.
• Demonstrates a comprehensive knowledge and understanding of commercial loans, policies and procedures, and applicable laws and regulations.

3.   Assumes responsibility for and makes sound decisions based on department policies and procedures. A moderate amount of professional discretion and autonomy is expected in making decisions.

4.   Supports inter- and intra-departmental operations and workflow by providing information to and cooperating with co-workers' organization wide.