Join Maps Credit Union and help ensure electronic payments are accurate, secure, and efficient for more than 87,000 members. In this role, you will keep ACH processing running smoothly with minimal errors, support debit and credit card administration, including dispute resolution and card provisioning, and contribute to the future of payments through initiatives such as FedNow, RTP, and process automation that reduces manual work.
We are looking for someone with hands-on experience in ACH operations and a strong understanding of Regulation E, Regulation Z, and NACHA rules. An Accredited ACH Professional (AAP) certification, or a commitment to earning one, is preferred, and we support professional development by covering certification costs.
If you are passionate about delivering payment solutions that are safe, modern, and fast for every member, we want to hear from you.
ESSENTIAL FUNCTIONS:
1. Maintain member database by processing ACH member transactions in an accurate and timely manner. Prepare periodic reports by calculating or changing data fields and collecting, analyzing, and summarizing account information trends.
2. Maintain member records, account ledgers, subsidiary accounts, and general ledger accounts by posting timely, accurate transactions.
3. Responsible for tasks assigned including up-to-date, accurate documentation, timely task completion, cross-training others, and arranging team coverage when needed.
4. Perform assigned database maintenance including, but not limited to, report generation, daily transfer of data to the imaging system, and management reports.
5. Perform critical follow-up on exception items and disputes.
6. Follow regulatory and policy compliance requirements, which include compliance with NACHA, Bank Secrecy Act (BSA), Office of Foreign Asset Control (OFAC) and Anti-Money Laundering (AML) Regulations, Identity Theft Red Flags, Reg E, Reg Z, CARD Act and other compliance-related policies.
7. Support audit preparation with data & report compilation.
8. Ensure compliance with federal, state, and local legal requirements by studying new and existing regulations and practices, enforcing adherence to requirements, and advising management on needed actions. Complete all in-house compliance and required training courses in a timely manner.
9. Maintain financial security by following internal auditing controls and by appropriately safeguarding sensitive information. Support and maintain adherence to Maps Record Retention Schedule and use of data systems to ensure data and research integrity, as well as information security.
10. Continuously strive to meet organizational objectives through personal and department goals.
11. Maintain records by filing/scanning documents. Answer inquiries and resolve problems by collecting, researching, analyzing, copying, and mailing data and documents.
12. Maintain inter- and intradepartmental workflow by providing information to and cooperating with co-workers.
13. Contribute to team effort by serving on primary team and accomplishing related results, including cross-training, providing cross-training, and providing back-up support to team members.
14. Enhance job performance by applying up-to-date professional and technical knowledge gained by attending training sessions, reviewing professional publications, and maintaining professional relationships.
15. Demonstrate leadership by guiding and motivating others to take actions that support the vision and goals of the department and organization.
16. Maintain member records, account records and database integrity through accurate setup and maintenance of member accounts, electronic transactions, debit card agreements, swaps, ACH and debit card interface systems.
OTHER JOB FUNCTIONS:
1. Assist with staff training as needed; oversee department staff and act in the absence of the department manager as directed.
2. Contribute to process improvement by continually assessing assigned tasks and communicating potential solutions.
3. Participate in committee and team projects outside the department as assigned by the Department Manager.
4. Contribute to attaining Credit Union objectives by accomplishing related results as assigned.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Marion & Polk Schools Credit Union is a financial institution that offers credit union services to its members. They provide financial services and support to the local community.