Client Onboarding Analyst – Wealth Management
About Us
Market Securities Wealth (the trading name of Market Securities (Dubai) Limited) is a newly established wealth management business backed by Market Securities Group, an established international financial services organization. We are seeking a proactive and detail-oriented Client Onboarding Analyst to join our growing team.
This role offers an opportunity to build onboarding processes alongside the Senior Onboarding Analyst, Relationship Managers (RMs), Compliance and Operations, delivering an efficient client onboarding experience within an institutional-grade environment.
Role overview
The Client Onboarding Analyst supports the Market Securities Wealth RM team in Dubai. The role coordinates onboarding and client-lifecycle requests through account activation, conducting KYC/CDD checks, reviewing documentation and maintaining accurate records in Nexus and GO-CRM. Working with the Senior Onboarding Analyst & Deputy MLRO, Compliance and Operations, the Analyst applies the firm’s AML/KYC framework, UAE Federal requirements and applicable DFSA/DIFC rules. The Analyst also supports improvements to onboarding processes, controls and technology.
Key Responsibilities
Client Onboarding & Due Diligence
- Act as the primary day-to-day onboarding contact for RMs, providing practical guidance on requirements, case progression and outstanding items.
- Work collaboratively with the Senior Onboarding Analyst & Deputy MLRO, Compliance, Operations, Legal, Risk and Finance to complete required reviews and operational set-up before account activation.
- Manage onboarding cases and RM queries for high-net-worth individuals, family offices, trusts, companies and other wealth-management structures from initial request through review, approval and account activation.
- Collect and review identification, ownership, control, tax, suitability and account-opening documentation for completeness, consistency and validity.
- Conduct KYC/CDD checks, including sanctions, PEP and adverse-media screening; review source of wealth and source of funds information; and document the rationale for customer risk assessments.
- Identify beneficial owners, controllers, authorised signatories and other connected parties, including for trusts and complex structures, escalating enhanced due diligence or higher-risk matters to Compliance as required.
- Maintain accurate client and account data, track case activity, dependencies and outstanding documentation across Nexus, GO-CRM and other onboarding systems.
Client Lifecycle Management
- Complete periodic and trigger-event reviews, account amendments, ownership or control changes, mandate updates, product additions, remediation and account closures within required timelines.
- Maintain audit-ready records of client data, risk assessments, approvals, evidence, communications and reviews in line with procedures and retention requirements.
- Apply onboarding checklists and maker-checker controls, resolve quality-control findings and prepare complete cases for approval.
- Conduct professional client outreach for outstanding documentation and provide clear status updates to RMs and other stakeholders.
- Prioritise cases by risk, business requirements and service requirements; maintain pipeline and ageing information and escalate material blockers or deadline risks.
Onboarding Excellence and Improvement
- Stay current with AML/KYC, CTF/CPF, sanctions, tax and -onboarding requirements, including UAE Federal legislation and DFSA AML and Conduct of Business rules.
- Identify recurring issues and improve controls, guidance, data quality and turnaround times; support the design, testing and implementation of onboarding processes and technology.
Candidate Profile
- At least 4 years hands-on experience in client onboarding, KYC, AML, client services or operations within financial services. Experience in wealth management or private banking is strongly preferred.
- Good working knowledge of CDD, beneficial ownership, sanctions, PEP and adverse-media screening requirements, with the ability to review documentation for completeness, consistency and validity.
- Experience reviewing private-client, corporate, trust or other wealth-management structures is desirable.
- Practical experience using BNY Nexus or a similar client and account onboarding platform is strongly preferred.
- Experience using a CRM or comparable workflow system to maintain client information and track onboarding activity.
- Ability to analyse documentation, identify inconsistencies and prepare concise, evidence-based case summaries.
- A relevant professional qualification, or willingness to work towards one, is desirable.
Skills & Attributes
- Excellent attention to detail and a disciplined approach to data quality, record keeping and control completion across multiple systems.
- Strong organisation and prioritisation skills, with the ability to manage multiple RM requests, cases and deadlines without compromising quality.
- Clear and professional written and verbal communication skills, with confidence engaging clients and internal stakeholders.
- Proactive, solutions-oriented and able to become productive quickly within established onboarding systems and processes.
- Collaborative approach, sound judgement and willingness to escalate unusual fact patterns, policy gaps or potential financial-crime concerns appropriately.
- Competence with Microsoft Office; strong Excel skills are advantageous.
- Positive “can-do” attitude with a focus on continuous improvement.
