Job Summary
The Starbucks Supervisor provides support to the F&B leadership team with regard to oversight of the coffee shop and direction to the Baristas. Prepares and serves coffee or espresso beverages to customers or guests as needed.
Responsibilities
QUALIFICATIONS:
- Requires 2 or more years of experience in Hotel Food & Beverage Management experience or other successful F&B service industry.
- Possesses intermediate knowledge of subject matter.
- Should have good interpersonal skills.
- Should be a good team leader and possess the ability of keeping the associates motivated.
- Should possess good written as well as verbal communication skills.
- Be incredibly friendly customer-centric love to smile and have FUN in a team environment.
JOB RESPONSIBILITIES:
- Greets guests takes orders or makes recommendations and prepares and serves beverages.
- Operates a cash register takes payment handles cash and returns change.
- Stocks the counter with supplies which may include pastries or other food items.
- Cleans the service or dining areas. May assist with inventory.
- Helps to monitor execution of coffee shop functions and processes including those related to inventory pricing service delivery or special promotions.
- Assists with maintenance and distribution of documentation of organizational policies and procedures;
- Effectively assists in leading a team of Baristas and Starbucks Shift Leads to deliver the best service to customers and guests.
- Works frequently with subordinates in the Starbucks store to ensure all aspects of business are running smoothly and on schedules to improve existing practices and services both in the front of the house and the back of the house.
- Inspects Starbucks space daily to ensure high quality food and food presentation cleanliness and side work duties completed. Maintain follow-through of all guest requests problems complaints and/or accidents which occur.
- Assists Starbucks Manager to ensure training of all Barista/Starbucks Shift Lead personnel using the steps to effective training according to company standards.
- Assists Starbucks Manager to schedule associates at proper staffing levels; watches labor cost daily to ensure efficiency in scheduling.
- Assists Starbucks Manager in developing and ensure implementation of Starbucks promotional ideas.
- Provides a professional image at all times through appearance and dress
Property Details
Nestled in the Bluegrass Country hills near Lexington, Kentucky, is ideally-located resort near downtown, area attractions, Keeneland and the famous Bourbon Trail. During our guest stay, they can relax with body treatments at our full-service spa, perfect their skills on our 18-hole championship golf course, take a dip in our refreshing pool complex and workout in our 24-hour fitness center. Guest can retire to their spacious guest room or suite, featuring plush Tempur-Pedic beds, marble bathrooms and upscale amenities. Guest will be treated to a delicious cuisine at our restaurants, including JW's Steakhouse. Our extensive indoor and outdoor venues set the scene for memorable business meetings, social galas and weddings, each complemented by our world-class services and breathtaking scenery. Whether enjoying a vacation, romantic getaway or traveling for work, we look forward to welcoming our guest to resort in Lexington, Kentucky.
Company Overview
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
Benefits
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
