We are seeking an autonomous, relationship-driven Key Account Manager to take end-to-end commercial ownership of a dedicated cluster of customers across Austria. In this standalone role, you will operate with high independence to steer commercial negotiations, develop joint customer strategies, and drive sustainable portfolio growth. While acting as the primary strategic interface for your customer cluster, your success will rely on seamless collaboration across all internal departments—partnering closely with Supply Chain, MS&D , Category Management, and Finance to align priorities and ensure flawless in-market execution.
What are we looking for?
- Proven Account Management Experience: Demonstrated track record in managing and growing key accounts, steering commercial negotiations, and building joint business plans.
- Standalone Mindset & Commercial Acumen: High degree of self-reliance, entrepreneurial drive, and financial literacy (P&L understanding, trade terms, and volume forecasting).
- Cross-Functional Orchestration: Exceptional interpersonal and stakeholder management skills to align and lead cross-departmental initiatives across Marketing, Supply, and Finance.
- Communication Skills: Professional fluency in German and English (written and verbal).
- Market Knowledge (Nice-to-have): Familiarity with the Austrian retail, commercial landscape, or FMCG market dynamics.
What would be your key responsibilities?
- End-to-End Cluster Ownership: Lead the commercial relationship and strategy for your dedicated customer cluster to deliver agreed sales, volume, and profitability targets.
- Cross-Departmental Collaboration: Serve as the central hub between your accounts and internal teams (Supply Chain, Marketing, Finance, Customer Service) to ensure operational excellence and alignment on campaigns, forecasts, and product launches.
- Annual Joint Business Planning (JBP): Develop, negotiate, and execute strategic customer business plans, promotional grids, and annual agreements.
- Performance & Insights Tracking: Regularly review customer performance metrics, monitor market and competitor trends, and identify new growth opportunities within your cluster.
What can you expect from Mars?
- Work with diverse and talented Associates, all guided by the Five Principles.
- Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
- Best-in-class learning and development support from day one, including access to our in-house Mars University.
- An industry competitive salary and benefits package, including company bonus.
