Associate Relations Manager
Waco, TX (multiple sites)
Office-based (on-site a min. of 3 days a week)
The AR Manager will serve as the point of contact for associate relations issues and inquires within an identified cross-segment, cross-functional client group. Responsibilities include building trust, credibility and collaborative relationships with line managers and associates. Apply expertise and sound judgement when managing inquiries, mitigating risk and minimizing adverse impact to the organization through application of policies, practices and adherence to legal and regulatory requirements. Resolve issues and address client needs to ensure situations are resolved fairly, objectively, and in a manner that aligns with our Five Principles and the Associate Concept.
- Bachelor’s degree in Human Resources, Labor/Industrial Relations, Legal or equivalent work experience
- 5+ five years of experience working in Human Resources Employee Relations/Employment Law preferred
- Strong data and analytical skills inclusive of Excel, PowerPoint and Microsoft Co-pilot
- Strong communication, written and interpersonal skills; ability to work and communicate effectively with a wide range of individuals across all levels of the organization
- Ability to rapidly mobilize and manage internal and external resources to mitigate risks to the Mars business and reputation
- Ability to handle and maintain confidential and sensitive information
- Previous experience in CPG/Manufacturing strongly preferred
- Strong conflict management skills
- Ability to work independently and exercise sound judgment
- Strong stakeholder management
What would be your key responsibilities?
- Responsible for evaluating and managing site/function Associate Relations issues and concerns
- Ability to prioritize work, meet deadlines, and work effectively while managing competing projects and/or demanding clients
- Conduct timely, thorough, and effective investigations relating to company policy or employment law and other regulations.
- Identify complex and high-risk situations, providing assessment and recommendation to Sr. AR Manager.
- Coach line managers on performance management, appropriate documentation and communicating effectively to drive improvement
- Deliver and ensure compliance with Associate Relations capability-building programs.
- Coach and advise line managers, associates and P&O partners in matters related to associate relations.
- Consult and provide guidance to Business Partners to ensure org initiatives and associate impacts comply with policies, practices and employment law.
- Analyze site specific associate relations data to provide appropriate people/business recommendations based upon themes and patterns identified in data.
- Create recommendations for site leadership teams leveraging AR data and analytics
What can you expect from Mars?
- Work with over 130,000 with diverse and talented Associates, all guided by The Five Principles.
- Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
- Best-in-class learning and development support from day one, including access to our in-house Mars University.
- An industry competitive salary and benefits package, including company bonus.
Mars does not sponsor visas for this role.
This position is not eligible for relocation benefits.
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