Job Role :-
- Handling of market feedbacks and warranty issues related to vehicle telematics / connected systems
- Create telematics high level use cases and process flows for root-cause analysis of typical cases.
Job Responsibility :-
- Identify bugs and suggest potential counter-measures in e2e (end to end) connected systems.
- Coordination with multiple product owners and process partners to ensure faster analysis and execution of quality improvements based on market feedback.
- Fta approach for solving complex market issues.
- Competitor process / design bench marking.
- Diagnose and resolve customer complaints.
Competency Requirements:-
Technical/Functional:-
- Good understanding on software architecture and interface.
- Profound knowledge on vehicle communication protocols including can and lin.
- Strong knowledge of iot communication protocols https, mqtt, tcp/ip
- Well versed in qc tools, doe, six sigma
- Analytical skills and logical approach towards problem solving
- Hands on experience in resolving complex market problems and able to concisely explain and present to related stake holders and management.
- Strong execution, orientation and problem-solving approach
Specific expertise for functional Area :-
- Experience of working in cloud environment (aws, google, azure, ibm, oracle)
Background Educational Essential Requirement :-
- B.E / B. Tech in ECE/Elecrical engineering/it
