· HANDLING OF MARKET FEEDBACK AND WARRANTY ISSUES RELATED TO TRANSMISSION / VEHICLE DRIVE TRAIN
· COORDINATION WITH MULTIPLE PRODUCT OWNERS AND PROCESS PATNERS TO ENSURE FASTER ANALYSIS AND EXECUTION OF QUALITY IMPROVEMENTS BASED ON MARKET FEEDBACK
· WELL VERSED WITH QUALITY TOOLS & PROBLEM SOLVING TECHNIQUE e.g. WHY-WHY ANALYSIS, FTA ETC.
· DIAGNOSE, ANALYZE AND RESOLVE CUSTOMER COMPLAINTS
· ACTION JUDGEMENT FOR CRITICAL MARKET ISSUES (HANDLING RECALLS, SERVICE CAMPAIGNS)
· WARRANTY DATA ANALYSIS & INITATE PROACTIVE ACTION & STRATEGIES FOR MARKET CLAIM REDUCTION.
· HANDLING OF MARKET FEEDBACK AND WARRANTY ISSUES RELATED TO TRANSMISSION / VEHICLE DRIVE TRAIN
· COORDINATION WITH MULTIPLE PRODUCT OWNERS AND PROCESS PATNERS TO ENSURE FASTER ANALYSIS AND EXECUTION OF QUALITY IMPROVEMENTS BASED ON MARKET FEEDBACK
· WELL VERSED WITH QUALITY TOOLS & PROBLEM SOLVING TECHNIQUE e.g. WHY-WHY ANALYSIS, FTA ETC.
· DIAGNOSE, ANALYZE AND RESOLVE CUSTOMER COMPLAINTS
· ACTION JUDGEMENT FOR CRITICAL MARKET ISSUES (HANDLING RECALLS, SERVICE CAMPAIGNS)
· WARRANTY DATA ANALYSIS & INITATE PROACTIVE ACTION & STRATEGIES FOR MARKET CLAIM REDUCTION.
Candidates with Work experience & Operational knowledge of E-Axle (EV), Automatic transmission and its components are preferred
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Maruti Suzuki India Limited is an automobile manufacturer.