Electrical Group Market Quality

·         handling of market feedback and warranty issues related to electronic parts (infotainment/adas/multi information display)

·         extensive vendor visits for process verification at vendor for root-cause analysis of typical cases.

·         3g at dealer/customer location to identiy the usage pattern for actual problem understanding and trouble-shooting

·         coordination with multiple product owners and process partners to ensure faster analysis and execution of quality improvements based on market feedback.

·         fta approach for solving complex market issues.

·         competitor process / design benchmarking.

·         diagnose and resolve customer complaints.

·         good understanding of electricals and electronic parts.

·         expert in understanding circuit drawings of electrical / electronic parts and data-sheet interpretation

·         profound knowledge of semi-conductor technology and pcb manufacturing processes

·         good experience on root-cause analysis of defect related to smt & soldering processes

·         well versed in qc tools, doe, six sigma

·         analytical skills and logical approach towards problem solving

·         hands on experience in resolving complex market problems and able to concisely explain and present to related stake holders and management.

·         ability to analyze the data and propose solution & future strategies.

·         good communication & presentation skills

·         ability to work within strict timelines

·         TEAM PLAYER WITH STRONG NETWORKING SKILLS