Roles: User Experience Assessment, User Scenario definitions, Problem Framing, Wireframing, Prototyping, User Boarding, Usability testing
Responsibilities:
▪ Neutrally represent User in a project and while management deliberations
▪ Continuously evaluate prospect and user needs and industry trends and serve as a conduit to Product for Product development
▪ Travel to end-user sites and pilot/test locations to scout opportunities
▪ Develop new tools to make effective prototypes and closer to users/ use-cases
▪ Identify design shortfalls & User needs through User Researches
▪ Making design + UX proposals related to functions & features
▪ Delivering on project requirements & within target timelines
▪ Come up with UI and UX strategies based on our target goals
▪ Collaborate with other Depts. to utilize their domain expertise to ensure successful delivery on user needs & ultimately high levels of user satisfaction
▪ Define & describe an architecture of a solution in context of a specific solution
▪ Compile & present User needs and solution-ing to Management/ Leadership
End Goal: Designing friction-free UX & engineering simple-to-use connected mobility solutions through digital (App) in combination with physical (in-car).
Required skills
▪ Adequate skill in crafting original GUI mockup, Information architecture, storyboarding, user flows, freehand sketching, and low fidelity prototypes
▪ Experience conducting a user research, including moderating
▪ Experience with user-centered design methodologies
▪ Experience in Solution Engineering and communicating complex user issues and use cases to development teams/ product departments
▪ Deep familiarity with both quantitative & qualitative research methods including AB testing, data analytics, and user research
▪ Experience analyzing some unstructured information, knowledge of visualizing, hands-on with MS Office, and Creative Prototyping tools
▪ Experience interpreting user insights into potential engineering opportunities
▪ Curiosity of data-based decision making and comfort working with data
▪ Advance understanding of Design Thinking
▪ Basic understanding of automotive systems
▪ Familiarity and experience with agile development methodologies
Good-to-have skills
▪ Familiarity and experience with development tools (JIRA, Miro, XD, Figma etc.)
▪ Willingness to be occasionally hands-on (Telematics Hardware installation at the customer facility for POC, application testing, etc.)
▪ Basic technical understanding of smartphone App dev
▪ Working knowledge of behavioral analysis
▪ Basic understanding of Controller Area Network protocol & Telematics system
Behavioral
▪ A strong sense of urgency
▪ An effective team player
▪ Out of box + yes-and mindset to achieve goal
▪ Critical-thinking and problem-solving skills
▪ Respectable time-management skills
▪ Proficient interpersonal and communication skills
▪ Last but not the least, a positive attitude and an awesome sense of humor
Even Better:
▪ Experience conducting and moderating during a user research
▪ Working knowledge of behavioral analysis and/or basic IoT data analytics
▪ Willingness to travel up to 50% of the work week (in no-pandemic situation)
Education Qualification:
M.Des. or B.Des. (interaction/UX/product/Graphic)
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Maruti Suzuki India Limited is an automobile manufacturer.