Work locations: Gurugram (Haryana) or Bengaluru (Karnataka)
Eligibility:
- Industry: 6+Yrs total (required), 2Yrs in Automotive OE/ Tier-1 (preferred)
- Education: B.Des/M.Des. (graphic, interaction, Visual Design, UX, Industrial Design, Product Design) or relevant Experience.
Preferred Industry Background:
- Mobility Products or Services/ Automotive
- Connected Car Services
- Location-Based Services/ Mapping
Roles:
- User Experience Assessment, User Scenario definitions, Problem Framing, Wireframing, Prototyping, User Boarding, Usability testing
Responsibilities:
- Neutrally represent the user in a project and during management deliberations
- Continuously evaluate prospect and user needs and industry trends and serve as a conduit to Product for Product development
- Travel to end-user sites and pilot/test locations to scout opportunities
- Develop new tools to make effective prototypes and closer to users/ use-cases
- Identify design shortfalls & User needs through user research
- Making design + UX proposals related to functions & features
- Delivering on project requirements & within target timelines
- Come up with UI and UX strategies based on our target goals
- Collaborate with other Depts. to utilise their domain expertise to ensure successful delivery on user needs & ultimately high levels of user satisfaction
- Define & describe an architecture of a solution in the context of a specific solution
- Compile & present User needs and solutioning to Management/ Leadership
End goal: Designing friction-free UX & engineering simple-to-use connected mobility solutions through digital (App) in combination with physical (in-car).
Competencies Required:
Required skills
- Experience in Solution Engineering and communicating complex user issues and use cases to development teams/ product departments
- Deep familiarity with both quantitative & qualitative research methods including AB testing, data analytics, and user research
- Familiarity and experience with agile development methodologies
- Experience analysing some unstructured information, knowledge of visualising, hands-on with Creative Prototyping tools
- Experience interpreting user insights into potential engineering opportunities
- Adequate skill in crafting original GUI mockups, storyboarding, user flows, freehand sketching, and low- to high-fidelity prototypes
- Curiosity about data-based decision-making and comfort working with data
- Basic understanding of Design Thinking
- Basic understanding of automotive systems
Desired skills
- Familiarity and experience with development tools (JIRA, Figma Suite; experience in Creative Cloud Suite (Photoshop, Illustrator, etc.) is a plus)
- Willingness to travel
- Basic technical understanding of smartphone app development
- Experience conducting user research
- Experience with user-centred design methodologies
- Working knowledge of behavioural analysis
- Basic understanding of Controller Area Network protocol & Telematics system
Behavioral
- A strong sense of urgency
- An effective team player
- Out-of-the-box + yes-and mindset to achieve goals
- Critical-thinking and problem-solving skills
- Respectable time-management skills
- Proficient interpersonal and communication skills
Project Description
- Iterate to design a user-friendly, relevant & easy car-ownership UX through Suzuki Connect. Products can go into a smartphone app or an in-car head unit.
