Under the direction of the Vice President of Asian Marketing, the incumbent develops relationships with gaming patrons by meeting and greeting Foxwoods customers on the gaming Floor to ensure incremental trips and build customer loyalty. Responsible for achieving established annual goals regarding the following: total theoretical revenue and profit, total actual revenue and profit, and new/reactivated player quotas.
High school diploma or GED required, with a minimum two (2) years of experience as a Casino Host in a fast paced high volume casino property or (3) years of experience from the Call Center, VIP Services in a high volume casino property, or other high volume fast paced Hospitality or Customer Service setting. Must fluently speak, read and write Chinese (Mandarin or Cantonese) and English. Vietnamese and any other Asian languages a plus.
Must possess well developed customer relation skills. Ability to communicate with all levels of management. Independent decision-making ability within boundaries of authority. Refined speaking and listening skills. Must be at least 21 years old.
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MAS 1015 MPGE is a company operating in the energy sector.