Assist Business Banking clients in completing their digitally initiated onboarding journey in the shortest possible time, while ensuring complete adherence to the bank’s control standards.
Maximise the number of digital account applications successfully completed every month (i.e. account opened), and maximise the level of client experience throughout the process
Perform end-to-end review of customer initiated NEOBIZ and BCA applications to ensure completeness of applications and submission of mandatory documents by the clients. Provide expert guidance to clients as needed.
Take end-to-end ownership of each allocated application, to ensure it is processed and turned around within the defined timelines, coordinating with key stakeholders and interacting with the clients
Job details are sourced from the employer's original posting.
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Mashreq Bank is a leading financial institution in the UAE, offering a wide range of banking and financial services.