To support internal and external customers over the telephone.
Interact with customers over the phone to understand their banking needs.
Provide excellent customer service to achieve customer loyalty.
Resolve problems over the telephone on the spot.
Clarify and explain procedures and products over the telephone.
Capture and report customer feedback towards continual product development.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Mashreq Bank is a leading financial institution in the UAE, offering a wide range of banking and financial services.