HireFT
Browse JobsHow it worksPricingAboutSuccess Stories
    Back to jobs
    MA

    Matthews Australasia Pty Ltd

    Industrial Marking and Coding

    Field Service and Installation Technician

    Silverwater, AustraliaOn-SiteFull-time$85k – $95k / yearPosted 1mo ago
    All Matthews Australasia Pty Ltd jobs

    Job description

    Do you enjoy solving problems, working with customers, and getting technology up and running? We’re looking for a Field Service & Installation Technician to install, maintain, and support industrial equipment, software, and data capture systems.

    You’ll help customers keep operations running smoothly through preventative maintenance, troubleshooting, repairs, commissioning, and training, while delivering exceptional customer service.

    About Us

    Matthews Australasia is an Australian family business and a leader in industrial product identification, traceability, and automation solutions across Australia and New Zealand. From coding and labelling systems to software and integrated production technologies, we partner with leading manufacturers and industrial businesses to keep operations moving.

    About the Role

    • Install, commission, and configure equipment at customer sites
    • Perform preventative and corrective maintenance to maximise reliability
    • Diagnose and resolve technical issues with a strong first-time fix rate
    • Train customer operators on equipment use and best practices
    • Complete service reports and documentation accurately and on time
    • Manage vehicle stock and spare parts inventory
    • Provide technical feedback to support product and process improvements
    • Participate in an after-hours support roster and occasional regional travel
    • Maintain compliance with workplace health and safety requirements

    About You

    • Experience in field service, equipment maintenance, installation, or technical support
    • Strong troubleshooting and problem-solving skills
    • Qualifications in Electrical, Electronics, Mechatronics, Mechanical, or a related discipline preferred but not essential
    • Excellent customer service and communication skills
    • Ability to work independently and manage competing priorities
    • Current driver’s licence and willingness to travel

    Benefits

    • Employee Assistance Program (EAP)
    • Wellbeing day off
    • Diverse and interesting field-based work
    • Ongoing product and technical training
    • Supportive team environment with access to technical specialists
    • Career development opportunities

    Applications will be reviewed as received, so we encourage interested candidates to apply early, as the role may close before the advertised date.

    Matthews Australasia is proud to be an Equal Opportunity Employer. We are committed to building a diverse and inclusive workplace where every employee feels valued, respected, and able to reach their full potential. We encourage applications from people of all backgrounds, cultures, genders, ages and abilities.

    Job details are sourced from the employer's original posting.

    Open job posting
    MA

    About the company

    Matthews Australasia Pty Ltd

    Matthews Australasia is a leading provider of industrial marking and coding solutions, offering a comprehensive range of printers, inks, and consumables.

    View all Matthews Australasia Pty Ltd jobs
    Industry
    Industrial Marking and Coding
    Open roles
    2

    Interested in this role?

    Apply with HireFT

    Free to start — no card required.

    Your fit

    How well do you match?

    Sign in to see how your résumé lines up with this role.