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    MA

    Maxine

    Telecommunications

    Mid-Market Account Manager, Sarawak (Enterprise Business)

    Kuching, MalaysiaFull-timePosted 2mo ago
    All Maxine jobs

    Job description

    Are you ready to get ahead in your career?

    • We want to empower you to turn your ambitions into achievements.
    • We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
    • Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
    • To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

    Why does this job exist and why is it critical?​

    What are you accountable for?

    • Develop and formulate strategic and tactical plans in a bigger market portfolio. Ensure KPI and goals of the assigned accounts in the portfolio are met.
    • Build market position in the assigned account by identifying potential business deals and close relationship with existing and new customers;
    • Develop and formulate retention strategy to minimize churn rate of the portfolio of accounts;
    • Provide and screen data/information for potential business deals by analysing market strategy, examining risks and financial accuracy for business decision making;
    • Protects organization’s value by keeping company information and tender confidential;
    • Grow account depth and breadth to ensure account coverage on top of dealer coverage where applicable
    • Assist collection team on customers’ aging.
    • Ensure pipeline in CRM are diligently updated – consistently putting new opportunities week on week AND progressing the opportunity sales motion from creation to closing.
    • Develop Account plans for all assigned customers.
    • Work with ECO to drive operational smoothness in handling accounts
    • Accountable on driving every opportunity to closure with a close plan.
    • Keeping track of all post sales activities with timely delivery.
    • Working closely with Solution Sales/Pre Sales team and Identifying new solutions for all assigned customers for sustainable account growth.

    What do you need to have for this role?

    • Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
    • Result driven and passionate individual who eager to help customer by providing solutions based on customer needs
    • Relationship management skills and openness to feedback
    • Tertiary education in business administration, sales or relevant field

    What’s next?

    • Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
    • Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

    Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

    Job details are sourced from the employer's original posting.

    Open job posting
    MA

    About the company

    Maxine

    Maxine is a converged solutions company. They aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.

    View all Maxine jobs
    Industry
    Telecommunications
    Open roles
    1

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