An HTM Technician maintains medical, clinical equipment and systems through effective implementation of the Mayo Clinic Medical Equipment Management Plan. Technician must demonstrate technical and mechanical skills and tasks associated with the planning, installation, maintenance, calibration, and repair of biomedical, laboratory, research, and interconnected patient care systems.
Technicians in this position must be highly customer focused with outstanding communication and interpersonal skills. They must have the ability to prioritize service calls appropriately, and to adhere to Mayo policy and procedure.
Service calls are communicated to the technician through HTM Leadership, HTM Support Specialists, or CMMS dashboard. Emergent calls directly from the customer may require a rapid response time. On-call and overtime may be required, as well as travel to other Mayo Clinic sites and applicable vendor training.
The technician must be committed to continuously improving their knowledge to develop a mastery of increasingly complex equipment and supporting Mayo’s mission.
An HTM Technician II will often work with mid-complexity equipment including bedside monitors, defibrillators, liquid handling automation and histology stainers.
Bachelor’s degree in Biomedical Electronics/Healthcare Technology Management, Electronics, Mechatronics, or Engineering (mechanical/computer/electronics); or an Associate’s degree in Biomedical Electronics/Healthcare Technology Management, Electronics, Mechatronics, Engineering (mechanical/computer/electronics), or technical discipline, and 2 years of related experience; or U.S. Military training in biomedical electronics, mechatronics, or engineering (mechanical/computer/electronics) and 2 years of related experience; or H.S. Diploma or other technical certificate with 5 years of related experience. Related experience includes role-relevant equipment repair with a demonstrated increase in responsibility and exposure to highest complexity equipment.
For laboratory or research positions: Associate's degree or higher in medical/clinical laboratory science, medical technology, or other related science fields and and a minimum of 2 years of experience maintaining lab or medical equipment/systems.
Preferred Qualification and Experience include:
Authorization to work and remain in the United States, without necessity for Mayo Clinic sponsorships now, or in the future (for example, be a U.S. Citizen, national, or permanent resident, refugee, or asylee). Mayo Clinic does not participate in the F-1 STEM OPT extension program.
Job details are sourced from the employer's original posting.
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Mayo Clinic is a nonprofit academic medical center focused on integrated health care, education, and research.