The Phlebotomist - Laboratory Support Service Tech (LSST) functions as a professional interdisciplinary team member that performs a wide range of services in clinic and hospital-based laboratories such as specimen collection, specimen processing, waived point of care laboratory testing, and a variety of other services unique to the individual work area. The LSST is responsible for blood and body fluid specimen receipt, identification verification, processing, shipping and storage.
They facilitate the collection and processing of large volumes of specimens for multiple laboratory testing sites and accurately prepare lab specimens and containers with reagents as required for the ordered testing. LSST staff interact with the patient, family, physicians, allied health staff, and visitors as a representative of the laboratory team. LSST staff use critical thinking skills to troubleshoot issues and prioritize workload in response to the specific needs of numerous requests.
They ensure all services are carried out according to established directions and guidelines. They use various computer information systems on a daily basis and participate in quality control programs. They will assist with training and educating new employees and students.
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Mayo Clinic is a nonprofit academic medical center focused on integrated health care, education, and research.