Kalama Harbor Lodge Hotel Manager

McMenamins Kalama Harbor Lodge Hiring for Hotel Manager

McMenamins is a family-owned company in Oregon and Washington serving our own handcrafted beer, wine, cider, spirits, and coffee alongside good, honest pub fare. Locations range from neighborhood pubs to historic hotels. We emphasize community, art, history, music, food, drink, and fun. McMenamins has seasonal, as well as long-term career opportunities! We value Diversity, Equity and Inclusion and welcome individuals from diverse backgrounds.

This position’s primary responsibility is to oversee the effective operations of the hotel and its staff (front desk, janitorial and housekeeping).  The Hotel Manager will be expected to be able to perform the responsibilities of each other hotel non-management position (front desk, housekeeping, houseperson, etc.).  Duties include: reservation management; interviewing, hiring, training, and supervision of housekeeping, houseperson, and front desk employees; scheduling and reporting payroll; solving problems to insure guest satisfaction, inventory; ordering supplies; maintaining retail sales and product merchandizing; attending department head meetings; conducting regular department staff meetings; maintaining employee files; employee evaluations; tours of the property, managing labor costs; inventory; enforcing and adhering to McMenamins policy and procedure; general filing and administrative duties; assisting staff and guests with any questions, problems, and/or needs; and maintaining customer relations.  The Hotel Manager works closely with the sales staff, to coordinate special events related to the hotel.  This position is essential in ensuring the high quality of our guests’ stay to promote return customer business and word of mouth reputation.  Above all this position requires a positive attitude and dedication to providing excellent customer service in person, on the telephone, or by other means of correspondence.  This job can be hard physical work and requires mental agility and the ability to effectively multi-task in a fast paced and deadline-oriented environment.  You must also have the ability to work well independently and as a member of a team. Each employee will be expected to perform their job in a safe manner and report any safety concerns to Management. All McMenamins employee will also be expected to keep current on all company events, history, and products. Other duties to be completed as assigned.

Benefits We Offer:

• Perks and employee discounts: $45 hotel rooms, 40% off bottles of wine, access to concerts.
• Happy Hour beverage pricing all day, 40% off McMenamins apparel & spa services, shift food credits and more.
• Comprehensive insurance benefits package, including vision, medical, dental, chiro and alternative care to eligible employees
• 401(K)plan with employer contribution to eligible employees
• Paid Time Off (PTO)
• Neighborhood pubs and hotels with opportunities to work at other locations like our winery or concerts

Belief in a work life balance

• Be part of a fun team and having a positive work environment
• Multiple career path opportunities - we have staff who have gone from front desk attendants to sales associates, from server to manager and many other continuing stories within McMenamins.

Qualified Applicants:

• Previous customer service experience
• Prior hotel experience
• Previous supervisory experience preferred
• Knowledge and comfort with computers
• Flexible schedule including days, evening, weekend, and holiday availability

• Work efficiently both independently and as part of a team

Community

• Resurrection of historic buildings and properties in large and small Northwest communities
• Giving back financially to local schools and non-profits near each location
• Helping other local businesses grow with collaborative products
• Our pubs and hotel properties are places for all to gather, relax, converse and create a strong foundation for the fabric that makes up a neighborhood

Wage: $67,724.80 - $72,025.80