Manage autonomously an assigned client’s portfolio and negotiate a payment plan.
Perform dunning phone calls and deal with queries as per company's established standards and procedures
Identify disputes and provide support to the debtors and to the resolution team
Maintain and update summary of actions within the debt management software
For some customers, negotiate a full or installment repayment of the debt by persuading the debtor of the interest of an amicable settlement and possibly manage cash receipts
Perform any other cognate duties as and when required by management.
Job details are sourced from the employer's original posting.
