Human Resources Generalist I – HRIS & Benefits Administration
Location: Durham
Department: Human Resources
About the Role
We are seeking a detail-oriented and service-focused Human Resources Generalist I – HRIS & Benefits Administration to support key HR operations, including HRIS administration, employee benefits, leave programs, reporting, compliance, and employee support.
Key Responsibilities
HRIS & Reporting
- Maintain accurate employee information and process HR transactions, including hires, transfers, promotions, compensation changes, leaves, and terminations.
- Perform routine data audits and quality checks to ensure accuracy and compliance.
- Serve as a subject matter resource for HRIS functionality, workflows, and employee/manager self-service.
- Troubleshoot system issues and partner with IT and vendors on resolutions, updates, testing, and enhancements.
- Maintain HRIS documentation and identify opportunities for process improvement and automation.
- Create and distribute HR reports, dashboards, and workforce analytics related to headcount, turnover, absenteeism, hiring, and other workforce trends.
Benefits Administration
- Administer employee benefit programs, including enrollments, qualifying life events, changes, and terminations.
- Respond to employee benefit questions and provide education regarding plans and eligibility.
- Coordinate annual open enrollment activities and employee communications.
- Partner with brokers, carriers, and third-party administrators to resolve issues and maintain accurate records.
- Reconcile benefit invoices and eligibility reports and maintain accurate payroll deductions.
- Support retirement plan administration, benefit audits, and compliance requirements, including ACA, COBRA, HIPAA, and ERISA.
Leave, Employee Relations & Compliance
- Support administration of FMLA, ADA accommodations, parental, military, jury duty, and company leave programs.
- Maintain accurate leave records and coordinate with employees, managers, and third-party administrators.
- Provide guidance to employees regarding HR policies, procedures, and workplace practices.
- Assist the HR Manager with employee relations matters and investigations.
- Maintain personnel records and support HR audits, regulatory reporting, record retention, and compliance activities.
