COMPANY OVERVIEW
Markmonitor Group, is a premier provider of enterprise domain portfolio management, brand protection, domain strategy, registration, and anti-abuse solutions. Serving thousands of the world's leading brands and managing extensive domain assets for high-profile clients across 80+ countries. The company operates in a highly international environment with regional headquarters in Boise (US), London (UK), Tokyo (Japan), with additional offices and support in multiple countries. This global footprint involves cross-border transactions, digital services delivery, intellectual property management, and compliance with diverse regulatory and tax regimes worldwide.
JOB SUMMARY
Product Support Specialist is the primary bridge that helps internal customers resolve technical or operational issues with a company's products. They act as a bridge between users, support agents, and the engineering team to fix problems, improve the user experience, and ensure products work as intended.
The Product Support Specialist provides staff with timely and accurate first line support for issues or requests they encounter in their day-to-day use of the group's digital products and services where they are unable to resolve themselves through current system functionality or processes.
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Job details are sourced from the employer's original posting.
Open job postingAbout the company
Media Molecule is a game developer based in Guildford, UK, and part of the PlayStation Studios group. They are known for creating award-winning games such as LittleBigPlanet, Tearaway, and Dreams.