Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for.
We're a team that owns our work with accountability, makes data-driven decisions, embraces continuous learning, and celebrates collaboration — because success is a team sport. It's our mission to be there in the moments that matter most for our members and employees. Join us in creating a community of connected care, where coordinated, quality service is the norm and every member feels valued.
Medica's Commercial Marketing Manager of Member Experience is a strategic, collaborative marketing leader responsible for driving open enrollment awareness, retention, and year‑round member engagement for commercial health plans. This role leads the planning, development, and execution of integrated marketing campaigns that support open enrollment, adoption, and ongoing member satisfaction.
Working closely with product, sales, compliance, marketing operations, and digital teams, this manager ensures all marketing initiatives are aligned with business goals and adhere to regulatory requirements. The ideal candidate combines strong strategic thinking with hands-on executional expertise across digital and traditional channels. Performs other duties as assigned.
Key Responsibilities
Open Enrollment Strategy & Execution
Member Marketing & Retention
Cross-Functional Collaboration
Content Development & Channel Execution
Performance Measurement & Optimization
Required Qualifications
Preferred Qualifications
This position is an Office role, which requires an employee to work onsite, on average, 3 days per week. We are open to candidates located near one of the following office locations: Minnetonka, MN, Madison, WI, Omaha, NE, and St. Louis, MO.
The full salary grade for this position is $88,800 - $152,300. While the full salary grade is provided, the typical hiring salary range for this role is expected to be between $88,800 - $133,245. Annual salary range placement will depend on a variety of factors including, but not limited to, education, work experience, applicable certifications and/or licensure, the position's scope and responsibility, internal pay equity and external market salary data. In addition to compensation, Medica offers a generous total rewards package that includes competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees.
The compensation and benefits information is provided as of the date of this posting. Medica’s compensation and benefits are subject to change at any time, with or without notice, subject to applicable law.
Internal Applicants: We’re excited about your interest in growing your career at Medica! To be eligible to apply for internal opportunities, employees must have been in their current role for at least one year.
Recruiter: Brandon Dehn
Eligibility to work in the US: Medica does not offer work visa sponsorship for this role. All candidates must be legally authorized to work in the United States at the time of application. Employment is contingent on verification of identity and eligibility to work in the United States.
We are an Equal Opportunity employer, where all qualified candidates receive consideration for employment indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Medica is a health insurance company that offers a variety of health plans for individuals, families, and employers.