Job Summary
Support the Director of Operations in leading all aspects of warehouse operations, production, and order fulfillment within a fast-paced distribution center. In this role, you'll have the opportunity to influence business results, develop and inspire team members, and help deliver products that make a difference in patients' lives. At Medline, you'll be empowered to grow your career while working alongside dedicated teammates committed to excellence and continuous improvement.
Job Description
MAJOR RESPONSIBILITIES:
- Operational Excellence - Establishes operational procedures for activities such as verification of incoming and outgoing shipments, handling and disposition of materials, and keeping warehouse inventory current. Lead and measure all daily processes to ensure order fulfillment and production are completed with excellence on a daily basis. Partnership with the Director of Operations for resolving daily challenges and ensuring timely and accurate completion or order fulfillment for Operations that will ship anywhere from 2,200 to 10,000 lines per day or 136K to 1.2M of revenue on a daily basis.
When applicable - Adhere to and manage all transactions as the CDR (certified designated representative) and be responsible for ensuring accurate procedures and recordkeeping and to ensure Medline is compliant with the State of Florida's ""Pharmacy Practice Act"" administrative rule. - Human Capital Management - Support all human resource processes at local facility. This includes helping to sourcing and staffing all positions, support the performance management process, administer compensation when necessary, and training and development. Create a culture that promotes positive employee relations. Exposure to confidential information is restricted to salary information for respective supervisors, leads and hourly employees.
- Expense Management - Support and oversee daily and ongoing expenses to ensure that financial capital is used as efficiently as possible. Prepares work order for repairs and requisitions for replacement of equipment. Scheduling, tracking and expediting freight to inter-company and contact distributors. Work with carriers to resolve freight discrepancies;
- Inventory management - Monitor work and processes to ensure that product is moved correctly from trailer to racks to shipping. Responsible for VMI (Vendor Managed Inventory).
- Sales Support - Support local sales representatives and sales leadership to deliver outstanding customer service. Support current business by providing timely responses to service failures and customer concerns. Support the Director of Operations with resolving customer complaints as registered through the OSI process.
- Safety and hygiene - Monitors activities of work team to ensure that safe practices are in place and being demonstrated. Monitors building to ensure that proper housekeeping is being practiced. Give guidance to safety committee.
MINIMUM JOB REQUIREMENTS:
Education:
- Bachelor's Degree preferred, relevant work experience accepted in lieu of degree.
Certification / Licensure:
- When applicable - Certified as a CDR by the State of Florida to ensure compliant operations and handling of pharmaceutical products.
Work Experience:
- 3 to 5 years of supervisory experience, with demonstrated abilities supporting personnel, and warehouse employees.
Knowledge / Skills / Abilities:
- Effective communicator in both group and individual settings. Effective writing skills. Demonstrated ability to model Active Listening. Approachable. Effective in multi-cultural environments. Excellent presentation skills
- Extremely high sense of urgency, personal energy, and stamina. Capable of handling multiple priorities and extensive time demands. High level of personal integrity.
- Effectively navigates through complex situations, both internal and external, that may require multiple decision-makers. Demonstrated experience in customer relations and the ability to lead work environments that embrace the principles of positive employee relations.
PREFERRED JOB REQUIREMENTS:
Education:
Work Experience:
- 5 years of business experience, with several years being in a distribution center environment.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position:
$101,000.00 - $152,000.00 Annual
The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. For a more comprehensive list of our benefits please click here.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here.
Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
