Your mission
Working in a busy office environment, you will work within an administration team which is responsible for:
- Answering phone calls and arranging appointments
- Dealing with incoming and outgoing mail
- Managing email queries and appointment requests
- Responding to client requests
- Writing letters or recording medical notes
- Filing and typing up reports
- Scheduling off-site clinics
- Supports physician staff byrepresentingphysicians
- Providing personal assistant support to medical staff
- Arrange referrals; billing patients and third-party payers;
- Maintaining office files and patient records.
- Maintain office supplies inventory by checking stock;anticipatingneeds; placing andexpeditingorders; verifying receipt.
- Keep office equipmentoperatingby following operating instructions; troubleshooting breakdowns;maintainingsupplies; performing preventive maintenance; calling for repairs.
- Maintain quality results by following and enforcing standards.
- Enhances physician office reputation by accepting ownership foraccomplishingnew and different requests; exploring opportunities to add value to job accomplishments.
- Manage reception duties such as welcoming patients andother visitorswith warmth and professionalism
- Any otherad-hoc duties as signed by the management
Your profile
- Previousexperienceof a customer-facing roleessential
- Experience in a healthcare environmentdesirable
- Strong administration skills and attention to detail
- Strong IT skillsandproficiencyin Microsoft Office
- Highly organised and able to prioritise multiple tasks
- Professional, approachable andteam-player
