MEININGER Hotels. Where the comforts of a hotel meet the special facilities of a hostel. 

We run over 35 hotels in Europe's best cities and counting!

YOUR TASKS

• You are in charge of the smooth operations of the reception team and provide great customer service to our guests

• You take care of operational and administrative tasks: invoicing, hour registration, online reputation management, quality checks etc.

• You act as a great host and create a memorable stay for our guests

• You are responsible for maintaining MEININGER quality standards in your area

• You are leading the front-of-house team together with your Assistant Hotel Manager

• You enjoy a diverse working environment and are flexible to work weekdays, weekends, day-, evening- and night shifts

• You are leading the front-of-house team together with your Assistant Hotel Manager

• You take care of operational and administrative tasks: invoicing, hour registration, online reputation management, quality checks etc.

• You oversee smooth operations of the reception team and provide great customer service to our guests

YOUR PROFILE

• You are a reception supervisor or a receptionist with 2+ years of experience in hospitality who is ready to take on a new exciting challenge

• You possess an outgoing personality and enjoy working in a bustling, dynamic environment performing a variety of tasks

• You are a people person, you like helping others and creating unforgettable experiences for our guests

• You enjoy working in a team, guiding and developing your team members

• You have good knowledge of a front office system (e.g. ASSD, Fidelio, SIHOT)

• You are fluent in English (min. B1-B2 level) and any other languages are an advantage

WHAT MEININGER OFFERS

• Hospitality CLA+ salaries and benefits

• 2 days off for volunteering at your favourite NGO

• Pension gap package

• 25 holidays + 5 bonus days (1 for each year you stay with us) + 9 bank holidays

• Regular get-togethers, celebrations and occasional parties (winter and summer team events)

• Quarterly evaluation rounds to make sure you’re still happy

• Possibility to join M-goal projects to develop personal and professional skills

• Staff nights and Friends and Family discount

• Language courses

• The occasional opportunity to travel to support new openings or exchange programs

• Open Up: Access 1:1 sessions with certified psychologists for MEININGER employees

• Access to discount platform “BenefitsAtWork”

• Travel expenses