Population Health Scheduler - Accountable Care Organization - Days - MFT

The Population Health Scheduler is a full-time, day-shift position within the Population Health call center, responsible for supporting care coordination through proactive patient outreach, scheduling, and education. The ideal candidate is self-motivated, organized, and able to work independently while managing daily outreach volumes and meeting productivity expectations in a fast-paced environment. Previous healthcare, scheduling, or call center experience is preferred, but candidates with strong communication skills and a passion for patient engagement are encouraged to apply.

The Population Health Scheduler oversees annual wellness and preventative visit scheduling, maintains precise patient data and electronic health records, conducts population health outreach through various channels, addresses general inquiries, verifies insurance benefits, ensures timely payments, coordinate schedules, aids patient in navigating healthcare system and directs them to relevant departments for necessary information and care.