FT Certified Medical Assistant - MHMG at Galleria

Shift:                      Day Shift

Status:                    Full-Time; 10 shifts per biweekly pay period

Weekends:            No

Holidays:                No

This is support staff for the Physicians and Nurse Practitioners at the Mercer Health Medical Group Galleria Offices. Previous experience working in a Physician Practice setting is preferred. This position reports to the Physician Office Manager.

Qualifications/Experience:

· Certification as a Medical Assistant (CMA) required.

· CPR/BCLS within 90 days of hire.

· Previous experience working in a physician practice setting preferred.

· Previous experience with an electronic medical record system preferred.

Responsibilities:

· Demonstrates excellent telephone etiquette along with an ability to work with the public. 

· Accurate and timely recording of clinical documentation.

· Performs general clerical, reception, registration, and clinical backup functions for the department.

· Demonstrates accurate and efficient use of the registration, billing, and computer systems.

· Rooms and assesses patients of varying ages.

· Serves as a liaison between clients and Office Providers.

· Facilitates FMLA, precertification, or other patient related paperwork as directed.

· Collaborates and establishes a good working rapport with Office Providers and all internal/external customers in order to achieve maximum productivity and efficiency.

· Maintains patient records, log books, and appointment schedule.

· Administration of medications and/or injections in physician practice.

Skill/Ability:

· Required to become skilled in the EPIC Electronic Health Record System.

· Must be committed to top level customer service.

· Demonstrates/uses effective problem solving skills. 

· Ability to work both independently and as a team player, to exercise good judgment, and to successfully manage a variety/multi tasks. 

· Excellent computer skills and an ability to grasp new computer programs a must.  

· Requires exceptional organizational skills.

· Portrays a professional, courteous, and helpful attitude to customers.

· Positive service oriented interpersonal, written and verbal skills. 

· Must demonstrate effective communication with individuals of varying ages.

· Performs other projects, tasks, or duties as assigned and/or as needed.