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    ME

    Mercor

    Human Resources

    Client Services Lead, Finance

    San Francisco, United StatesOn-SiteFull-time$160k – $180k / yearPosted 6d ago
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    Job description

    About Mercor

    Mercor's mission is to organize human intelligence to power the AI economy. We're a leading AI data company, building the layer between human expertise and frontier models. Millions of domain experts on the platform are paid over $4 million per day to train frontier AI models. Mercor's APEX benchmark family measures AI's real-world impact on professional work. Mercor Enterprise brings this same infrastructure to Fortune 500 companies: helping companies capture how their best people actually work, translating that expertise directly back into agents.

    Mercor is creating a new category of work where expertise powers AI advancement. Achieving this requires an ambitious, fast-paced and deeply committed team. You’ll work alongside researchers, operators, and AI companies at the forefront of shaping the systems that are redefining society. Mercor is a profitable Series C company valued at $10 billion. We work in-person five days a week in our San Francisco, NYC, or London offices.

    Mercor is creating a new category of work where expertise powers AI advancement. Achieving this requires an ambitious, fast-paced and deeply committed team. You'll work alongside researchers, operators, and AI companies at the forefront of shaping the systems that are redefining society. Mercor is a profitable Series C company valued at $10 billion. We work in-person five days a week in our San Francisco, NYC, or London offices.

    What You'll Do

    Build the Finance Client Function (0 → 1)

    • Identify, engage, and onboard financial services clients and partners

    • Test and iterate on service models tailored to finance-sector needs (compliance, data sensitivity, procurement cycles)

    • Create early playbooks for how Mercor serves finance clients

    Account Ownership & Growth

    • Lead client conversations end-to-end, from scoping through renewal and expansion

    • Qualify client needs, define mutual value, and drive engagements to close

    • Structure commercial terms suited to financial institutions' procurement and compliance norms

    Contracting & Negotiation

    • Own negotiations on pricing, scope, timelines, and obligations with finance clients

    • Work closely with Legal and Finance to move quickly without sacrificing rigor

    • Navigate data rights, compliance, and security requirements specific to financial services

    Stakeholder Management

    • Act as the primary point of contact for finance-sector clients and senior stakeholders

    • Manage complex, multi-party relationships (compliance, procurement, technical teams) with clarity and credibility

    • Align internal teams (Product, Research, Ops, Legal) around finance client priorities

    Operate Scrappily, Then Systematize

    • Start hands-on: build client lists, run outreach, draft docs, close deals yourself

    • Identify patterns and convert them into repeatable processes as the finance book of business scales

    What We're Looking For

    Experience

    • 5+ years in Client Service, Account Management, or Commercial roles, serving financial services clients

    • Proven experience negotiating and closing contracts

    • Track record managing high-stakes external stakeholders, including compliance/procurement functions

    • Direct experience working with data products

    Mindset & Skills

    • Builder mentality: excited by ambiguity and 0→1 problems

    • Scrappy, resourceful, comfortable with unglamorous work early on

    • Strong commercial instincts and negotiation skills

    • Clear, concise communicator with executive presence

    • Able to operate independently while partnering closely with internal teams

    Nice to Have

    • Experience in fintech, banking, asset management, or financial data platforms

    • Exposure to data-driven products, AI, or technical stakeholders

    • Background working cross-functionally with legal and finance teams

    • Familiarity with financial services compliance and data rights (e.g., SOC 2, GLBA)

    Benefits

    • Bi-annual performance bonus structure

    • Generous equity grant vested over 4 years

    • Up to $15k relocation bonus

    • $10K housing bonus (if you live within 0.5 miles of our office)

    • $1.5K monthly stipend for meals

    • Free Equinox membership

    • $200 monthly laundry reimbursement

    • $200 monthly personal wellness reimbursement

    • Health, Dental, Vision insurance

    Job details are sourced from the employer's original posting.

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    About the company

    Mercor

    Mercor is scaling quickly, and focused on building and developing a world-class people organization.

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