Administrative Assistant

LOCATION: Sunset Park, NY

REPORTS TO: Office Manager/Senior Vice President

DEPARTMENT: Enhanced Family Foster Care (EFFC)

SCHEDULE: Full Time / In Office

AGENCY BACKGROUND:
MercyFirst is a not-for-profit human and social service agency that has been serving children and families in need since we were founded by the Sisters of Mercy/Hermanas de las Misericordia in 1894. Today our agency continues to address the emotional and physical needs of children and families in Brooklyn, Queens and across Long Island through innovative treatments and life-changing interventions. We provide community-based prevention and family foster care services, group homes in the community for struggling children and families within the child welfare and juvenile justice systems, and short-term residential services for unaccompanied migrant children. Each year, MercyFirst serves more than 3,000 children, teenagers and families overcome enormous obstacles, re-imagine their futures, and develop their full potential.

PROGRAM BACKGROUND:

To meet the needs of New York City’s ever-changing foster care population, Enhanced Family Foster Care (EFFC) combines and replaces the previous separately contracted Family Foster Care (FFC) and Treatment Family Foster Care (TFFC) programs. EFFC recognizes that all children in care have experienced some level of trauma, that their needs may change over time, and that their strengths must be supported so they can reach their full potential.

POSITION SUMMARY:

The Administrative Assistant will compose and type correspondence material for signature; maintain database; enter documents/information into Connections, ASARA and other applications and maintain tracking spreadsheets. Answer the telephone, route calls appropriately, and take messages. Open, date stamp, distribute incoming mail and dispatch outgoing mail; maintain the storage area and general upkeep and organization of workspace; perform general clerical duties (e.g., filing). Assist at the front reception desk, as needed. Any additional office tasks that may be needed.

REQUIRED QUALIFICATIONS:

• High School Diploma or Equivalent. Secretarial business school desired.
• Good Communication, both verbal and written
• Type a minimum of 45 wpm
• Proficient in Microsoft Word
• Good Working Knowledge of Excel.
• Knowledge of other Microsoft applications a plus
• Good organizational skills
• Understanding and willingness to commit to the agency’s Mission, core values, Sanctuary Commitments and Diversity, Equity, Inclusion and Belonging (DEIB).

RESPONSIBILITIES:

• Compose and type correspondence for signature
• File/Upload documents into client software

• Answer telephone, take messages, route calls to appropriate person
• Open, date stamp, sort and distribute mail
• Prepare and process outgoing mail
• Order office supplies, monitor supplies
• Establish and maintain a variety of files and other confidential report
• Distribute necessary documents
• Operate computer equipment, including postage machine
• Must be able to use internet-based systems and Microsoft business applications
• Assist at the reception desk, as needed.
• Any additional office tasks that may be needed.

BENEFITS/PERKS:

• A comprehensive health insurance package including medical, dental and vision plans for you and your family
• 403B retirement benefits
• Employer-paid life insurance and long-term disability insurance
• Generous paid time off (vacation, personal, sick, 12 paid holidays)
• Free employee assistance program through National EAP
• Insurance discounts for our staff and their families
• Trainings to support professional and personal development
• Employee wellness program
• Employee recognition activities

Salary Range:
$41,000 to $45,000

MercyFirst is an inclusive, anti-racist, multicultural organization and an Equal Opportunity Employer who welcomes prospective employees from diverse backgrounds for all levels at the agency. We strive for a workforce that is reflective of the communities we serve, and do not discriminate on the basis of actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, sex, sexual orientation, gender identity and/or expression, disability, age (18 and over), military status, prior record of arrest or conviction, marital status, partnership status, care giver status, pregnancy, genetic information or predisposition or genetic characteristic, unemployment status, status as a victim or witness of domestic violence, sex offenses or stalking, consumer credit history, or any other status protected by federal, state, and/or city law. This includes, but is not limited to, employment actions against and treatment of employees and applicants for employment.