QUALITY ASSURANCE AUDITOR

***$500 Sign-on Bonus After Successfully Completing 90 Days***

Summary:

Messerli Kramer, a trusted Twin Cities law firm since 1965, is looking for a full-time, in-person, QUALITY ASSURANCE AUDITOR to join our team in Plymouth, MN. The QUALITY ASSURANCE AUDITOR provides support for the internal Compliance Department by conducting professional operations reviews, audits, or investigations to determine compliance with Firm and client requirements. This includes preparing audit reports and supporting documents.

Essential Functions:

• Handling various client deliverables such as call reports, call recording requests, and remediation requests.
• Completing Firm and client required call audits while managing deadlines and delivery of audit reports.
• Supporting firm training process such as maintenance of Firm Supplement Training Log.
• Conducting audits on various subjects at scheduled intervals or as needed such as procedural, and work product.
• Communicating with clients, management, or other staff across the Firm relative to compliance and quality concerns.

Benefits & Perks Include:

• Medical, Dental, & Vision Insurance
• HSA & FSA Accounts
• 401K, with 4% company contribution (after 1 year of service)
• Paid time off (17 days per year)
• Paid holidays off (7 days per year + a floating holiday)
• Company Paid Life Insurance
• Employee Assistance Program
• Building amenities include: Free parking, onsite restaurant, & onsite free gym