Internship Overview:
The IT Support Intern will provide hands-on support to the company’s IT department by assisting with user account management, system maintenance, and technical support. This role is ideal for a motivated individual pursuing a career in information technology who wants to gain practical, real-world experience in network administration, user support, and systems management.
Essential Functions:
• Create and deactivate user accounts in Active Directory.
• Perform Windows updates and ensure systems remain current and secure.
• Install, configure, and troubleshoot software applications as needed.
• Assist with diagnosing and resolving printer and peripheral issues.
• Support the IT team by responding to and assisting with help desk tickets.
• Assist with basic network tasks, including connectivity troubleshooting and device setup.
• Provide general technical support to users, ensuring prompt and courteous service.
• Set up and configure new PCs and laptops for new hires or replacements.
Other Duties:
Please note this position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this role. Duties, responsibilities and activities may change at any time with or without notice.
Job details are sourced from the employer's original posting.
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