Case Worker

Duties and Responsibilities

• Complete intake assessments for all new tenants and ensure all required documentation is accurately completed.
• Assess and evaluate tenant needs in accordance with Housing Resources Administration (HRA) requirements and program guidelines.
• Provide information, referrals, and linkages to appropriate community resources and self-help agencies, including detoxification facilities, substance abuse treatment programs, relapse prevention and recovery services, medical providers, Social Security offices, and HRA services.
• Facilitate weekly workshops and group activities designed to promote tenant independence, self-sufficiency, personal growth, and self-esteem.
• Advocate on behalf of tenants and provide crisis intervention services as needed to address immediate concerns and support stability.
• Complete all required monthly and quarterly progress notes, case documentation, and program reports in a timely and accurate manner.
• Participate in individual tenant meetings, conferences, interdisciplinary team meetings, and formal supervisory sessions as required.
• Encourage tenant engagement and community integration by linking residents to recreational, social, educational, and wellness activities, walks , community events, and other resources that promote quality of life.

Competencies:

• Strong communication skills
• Ability to effectively communication with people at all levels and from various backgrounds
• Documenting/Recording Information
• Organizing/Planning and prioritizing work
• Versatility, flexibility and a willingness to work within constantly changing priorities with enthusiasm

Skill and Education Required:

• Associate are BS degree preferred
• Minimum 2 year’s experience in providing services to former alcoholics and drug addicts
• Must have knowledge of Supportive Housing

Physical Demands:

1. Required Constantly: Walking, sitting, grasping, bending, stooping, squatting, computer input, finger dexterity and coordination of hand, eye and foot.
2. Required Frequently: Standing and climbing stairs; carrying laptop & files (approx. 8-10 lbs)
3. Required Occasionally: Reaching above the shoulder, and lifting 5-25 pounds, pushing and pulling