About Us:
If you’re looking for an opportunity to transform the lives of poor and homeless men, women, and children in your community, we may have a job for you. Since 1972, Metropolitan Ministries has been providing life-changing solutions for those who are homeless and at risk of becoming homeless in Tampa Bay. We are a grassroots, donor, and volunteer-fueled community nonprofit. At Metropolitan Ministries, we serve families in Hillsborough, Pinellas, Pasco, Polk and Hernando counties with compassion, practical help, and a willingness to make a huge difference.
What we offer:
- · Salary: $17.00 · Group health, vision, and dental coverage at affordable rates, along with family coverage if you choose to purchase it. · Preventative care is 100% covered (free) on all plans. · PTO is offered to full-time and part-time employees. · 11 days of PTO and 10 paid holidays annually. · Option to participate in the 401K plan with employer match. · $15,000 in employee Life Insurance paid for by Metropolitan Ministries. · Employee Assistance Program · Option to participate in supplemental group insurance plans at affordable rates. · Tuition reimbursement program · Training and career development. · Discounted membership at the YMCA.
- Job Functions: Provide support and assistance to residential clients, assuring a safe and healthy environment as residents work towards self-sufficiency.
- Ensure residential issues that arise are taken care of professionally and immediately.
- Essential
Responsibilities:
- Participate as a member of the therapeutic team in coordination with staff counselors and case managers.
- Ensure safety and security of families with an attitude of care, ensuring adherence to established policies and procedures.
- CLA works together with case management team regarding family progress.
- Offer support and encouragement to clients to achieve their goals and reach self-sufficiency.
- Document progress updates in electronic platforms for CLA team.
- Monitor Residential hall for security, making rounds of the house as required.
- Manage visitors according to policy and allow no unauthorized visitors access to the center.
- Call the police or other emergency services as appropriate.
- Inform on-call staff of any emergency or when appropriate.
- Take prompt action on resident safety or health issues as they arise.
- Conduct weekly room inspections.
- Administer drug tests as directed.
- Provide access to client’s medications.
- Communicate progress, status, and critical issues to the staff on other shifts using established protocols.
- Assist with CLA responsibilities on a rotating basis, such as monitoring the front desk, stocking and managing the supply room, monitoring the dining room, and other duties.
- Meet personal goals and actively contribute to the achievement of the team and organizational goals and KPI.
- Attend continuing education events and seminars as required.
- Support the team in other tasks as assigned.
- Participate in staff and group meetings.
- Participate in Metropolitan Ministries’ holiday efforts, Bridge Builders and other fund raising events when needed.
- Assist with and provide guidance for residential issues as they arise.
- Ensure CLA’s are providing services consistent with the mission, vision, guiding values and program philosophy of Metropolitan Ministries.
- Intervene in crisis situations with clients to proactively resolve issues.
- Act as a representative of MM after hours to communicate with and welcome volunteers, donors, visitors and meal site partners.
- Be the “face of the ministries” after hours, setting a positive tone and example.
