MetTel is a global communications solutions provider with the most complete suite of fully managed services that focus on secure connectivity, and network and mobility services. We simplify communications and networking for business and government agencies. Our customers include many of the Fortune 500, and Gartner recognizes us as an industry leader. We have the broadest portfolio of technology and integrated partnerships, as well as our private network, which we use to create tailored solutions design, deployment, and ongoing management, driving cost savings, efficiency, innovation, and the ability to focus on core objectives.
We believe that each team member is a key to the success and sustainability of the group. In order to achieve this, we offer an environment where all professionals can grow and develop their skills and competencies, collaborate with diverse professionals, share knowledge and enjoy a rewarding career.
The Continuous Improvement Operations Engineer is responsible for driving operational excellence initiatives across the organization's telecommunications service delivery, customer operations, provisioning, field services, and back-office functions. This role utilizes data analytics, process improvement methodologies, automation, and cross-functional collaboration to identify inefficiencies, reduce operational costs, improve customer experience, and increase organizational scalability.
The ideal candidate combines analytical problem-solving skills with operational knowledge of telecommunications services and systems to design, implement, and sustain process improvements that support business growth and customer satisfaction.
Essential Duties and Responsibilities:
Qualifications:
Education
Experience
Knowledge, Skills, and Abilities
*The salary range reflected is a good faith estimate of base pay for the primary location of the position. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay for this position is up to $130,000 annually. Pay varies by work location and may also depend on job -related knowledge, skills, experience and abilities of the successful candidate. Your recruiter can share more about the specific salary range for the job location during the hiring process.
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MetTel is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.
To learn more about our company visit us at www.mettel.net
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Mettel is a telecommunications company that provides fixed-line services. They are looking for individuals with experience in customer service and account management within the telecommunications sector.