Position Purpose

Under the direction of the Environmental Services Manager or designee, the Housekeeper (Environmental Support Assistant) plays a vital role in ensuring a clean, sanitary, safe, and welcoming environment for residents, visitors, and staff. This position supports Highland Hills’ mission by creating a warm, home-like atmosphere where residents can thrive.

What You Will Do

• Perform light to thorough housekeeping in resident apartments and common areas, including dusting, vacuuming, mopping, bathroom and kitchen sanitization, and floor care

• Complete laundry services such as collecting, washing, folding, and distributing resident linens and garments

• Perform deep cleaning of apartments during resident move-outs

• Empty trash and recyclables and maintain cleanliness of assigned areas

• Report maintenance issues such as lighting or equipment concerns promptly

• Follow safety, infection control, and universal precaution practices

• Interact respectfully with residents, honoring privacy, dignity, and confidentiality

• Anticipate resident needs and go above and beyond to maintain a comfortable, welcoming environment

Minimum Qualifications

• High school diploma or equivalent

• Previous experience in assisted living or with the geriatric population preferred

• Strong customer service, communication, and interpersonal skills

• Ability to work independently in a fast-paced, team-oriented environment

• Basic computer skills and strong organizational abilities