Microsoft Customer and Partner Solutions-Core (MCAPS) accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution, we win competitively, capture market share, and scale repeatable growth motions. We differentiate through value creation - delivering world-class, AI-powered customer experiences that accelerate adoption, strengthen loyalty, and create sustainable competitive advantage, driving growth that outpaces the market.
Are you passionate about cybersecurity? Do you enjoy working on a high-performing, fast-paced team? If so, we are looking for you! The Microsoft Security organization’s mission of making the world a safer place has never been more important. As threats become more frequent and sophisticated, we must keep our customers safe through our Security Solutions.
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft products, services and partnerships.
Microsoft's Detection and Response Team (DART) is seeking a skilled and experienced Cybersecurity Infrastructure Engineer to join the team in the United States. DART is the first port of call for many customers during a security incident. This pivotal, customer-facing position helps customers contain, recover from and build resilience against high-impact cybersecurity incidents.
You will lead infrastructure recovery and identity containment workstreams, establish technical priorities and act as a trusted technical partner for customers during urgent response activity. Working with lead investigators, threat hunters, reverse engineers and incident coordinators, you will help customers make evidence-led recovery decisions and improve durable security outcomes.
As part of a globally distributed, mission-driven team, you will share practical recovery expertise, mentor colleagues and help shape the future of Defender Experts Cybersecurity Incident Response.
Employees are expected to demonstrate a growth mindset, innovation, collaboration, respect, integrity, accountability and inclusion.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
ResponsibilitiesAs a Cybersecurity Infrastructure Engineer, you will lead and support evidence-driven infrastructure response, identity recovery and technical hardening workstreams across enterprise on-premises and cloud environments.
• Lead security research across the threat landscape, using multiple data sources to identify vulnerabilities, track attackers, and guide priorities.
• Strengthen security data quality and access while maintaining privacy standards and improving analysis through tools and AI.
• Direct incident response and large-scale security reviews, identifying root causes, closing protection gaps, and keeping stakeholders informed.
• Develop cross-functional solutions to prevent, detect, and disrupt attacks, incorporating customer feedback into mitigations and security practices.
• Set infrastructure recovery objectives, technical priorities and evidence requirements for identity, directory, privileged access and enterprise infrastructure workstreams.
• Lead or support containment and recovery for compromised Active Directory, Entra ID, Tier 0 and hybrid infrastructure environments.
• Assess compromise scope, recovery readiness, trust relationships, privileged access pathways and security-control gaps; establish what is known, what remains uncertain and what additional validation is needed.
• Direct or guide technical response activities that balance containment, recovery urgency, evidence preservation and customer business constraints.
• Collect, preserve and analyse infrastructure and identity evidence needed to support investigation, containment and recovery decisions.
• Serve as a technical point of contact for infrastructure recovery; brief customer technical teams, executives and internal stakeholders with clear findings, priorities and decision options.
• Identify skill, access, telemetry and resource gaps early; work with incident coordinators and leadership to resolve dependencies, obtain specialist support and escalate delivery risks.
• Maintain technical documentation and clear follow-the-sun handovers covering evidence, decisions, risks, dependencies and next actions; support final reporting and lessons learned.
• Contribute to proactive services such as compromise assessments, identity posture reviews and infrastructure resilience improvements.
QualificationsRequired Qualifications:
Other Requirements:
Preferred Qualifications:
Security Research IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Job details are sourced from the employer's original posting.
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Microsoft Corporation is an American multinational technology company with headquarters in Redmond, Washington. It develops, manufactures, licenses, supports and sells computer software, consumer electronics, personal computers, and services.