JOB RESPONSIBILITIES
- Under direct supervision of the Practice Manager, employee will be responsible for performing various clerical duties, assisting with scheduling and assisting with patient care when necessary.
- Responsible for assessment, care, and education of patients in the primary care setting.
- Perform general office duties (keyboarding, filing, telephone, computer and office equipment) as required by the practice
- Greets patients and/or family
- Takes vital signs, obtains/reviews medical, social, surgical and medication history, and allergy information.
- Prepares patient for examination, performs procedures (in office labs: urinalysis, pregnancy testing, strep screens; electrocardiogram (EKG’s), tuberculosis (TB) testing, etc.) and reports results to providers.
- Communicates information regarding testing, procedures and follow up care to patient in a clear, concise and professional manner.
- Accurately documents all patient information in the electronic medical record according to current guidelines.
- Administers medications as prescribed by provider. Assists provider with examinations and procedures.
- Prepares and cleans the patient area, sets up equipment, cleans and facilitates room set up after a procedure. Disposes of contaminated supplies and sterilizes medical instruments.
JOB REQUIREMENTS
- Must have basic knowledge of primary care symptom management to be able to assess, plan, and deliver timely and appropriate care
- Skill in use of calculator, copy machine and computers.
- Ability to answer telephone calls and speak to patients pleasantly and courteously.
- Ability to deal with difficult situations positively.
- Ability to accept and perform other duties when needed.
- Basic knowledge of correct English usage, spelling and punctuation.
- Basic knowledge of modern office practices, materials and procedures.
- Basic knowledge of medical practice and examination, diagnostic and treatment room procedures.
- Knowledge of medical terminology.
- Ability to accept guidance and supervision.
- Ability to compare names and numbers accurately and to make arithmetical computations.
- Ability to write neatly and legibly.
- Ability to learn routines and procedures quickly.
- Ability to understand and carry out oral and written instructions.
- Some knowledge of insurance requirements and procedures.
EDUCATIONAL REQUIREMENTS
- Completion of Certified or Registered Medical Assistant training program, and eligible to take exam.
- Basic Life Support
- Registered or Certified Medical Assistant
PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS
The work environment, physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
- Frequently able to move freely about facility with or without an assisted device, and must be able to perform the functions of the job as outlined in the job description.
- Overall dexterity is required including frequent handling, reaching, grasping, ability to address multiple complex problems simultaneously without loss of efficiency or accuracy.
- Constantly required to sit/stand/walk for long periods of time, ability to learn, remember, focus, categories, and integrate information for decision making, problem-solving and comprehending.
- Works in an office in a clinic environment with minimal exposure to noise, temperature discomfort and lighting inadequacies.
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
