Residential Production Manager
Midtown Home Improvements is hiring a Residential Production Manager to oversee the successful completion of residential remodeling projects from scheduling through installation. Join our veteran- and family-owned home improvement company with over 30 years of industry experience. We take pride in our people, our customers, and the quality of work we deliver.
Responsibilities
- Oversee the production process for Window, Siding, Deck, and Fencing projects.
- Schedule and coordinate installers, crews, and project timelines.
- Coordinate material orders and ensure materials are available when needed.
- Manage purchase orders, project paperwork, permits, and other production documentation.
- Review project measurements and scope to ensure accuracy before installation.
- Communicate with customers throughout the production process and provide exceptional face-to-face customer service.
- Conduct quality-control inspections to ensure projects meet company standards.
- Identify and resolve production issues, delays, and customer concerns.
- Work closely with sales, administration, installers, and leadership to keep projects moving efficiently.
- Track project progress and help the team meet production goals.
- Maintain a safe, organized, and professional production process.
Required Skills
- Strong knowledge of residential construction and home improvement.
- Experience with Window and Siding installations; knowledge of Decks and Fencing is preferred.
- Ability to accurately review and understand project measurements and scopes of work.
- Strong organizational and communication skills.
- Excellent time-management and problem-solving abilities.
- Ability to manage multiple projects and priorities in a fast-paced environment.
- Strong customer-service skills and the ability to communicate professionally with homeowners, installers, and internal teams.
- Leadership experience with the ability to hold teams and installers accountable to deadlines and quality standards.
Requirements
- 5+ years of experience in residential construction, home improvement, production, or a related field.
- Previous leadership or management experience required.
- Valid driver's license and reliable transportation.
- Ability to travel locally between job sites as needed.
Benefits
- Company-paid medical insurance.
- Paid holidays and generous PTO.
- 401(k) plan.
