Reports to: Admissions Counselor and Director of Admissions
Department: Enrollment Management: Admissions
FLSA Status: PT Hourly, Non-Exempt
Job Purpose
The Enrollment Management department exists to recruit and retain students. Admissions Representatives contribute to this mission by being on the front lines of interaction with future students regarding admissions processes.
Essential Functions
Call Center
- Communicate with prospective students during the recruitment process
- Provide communication and customer service to prospective students via phone, text, email, social media, and printed material
- Answer basic questions regarding the admissions process, financial aid, and campus life
Campus Visits
- Conduct campus tours for prospective students and their families
Admissions Initiatives
- Assist the Director and office in all related duties as needed
- Assist with Admissions administrative tasks including but not limited to answering telephones, printing, mailing, and organizing materials
- Assist in planning and executing Admissions department projects and events
- Assist in larger Enrollment Management initiatives such as on-campus events
Requirements
- Christian with high integrity, actively pursuing a relationship with God
- Preferred education: obtained or working to obtain a bachelor’s or master’s degree
- Part-time or full-time experience in higher education, customer service, and/or sales
- Intermediate to expert skill with Microsoft Office, especially Microsoft Word, Outlook, and Excel
- Able to multi-task, analyze workload, and prioritize as necessary for the benefit of the department
- Able to take the initiative to complete the duties of the position without the need of direct supervision
- Able to learn and utilize new skills and information to improve job performance and efficiency
- Able to work independently as well as a part of a team
- Excellent communication skills, both written and verbal
- Displays a positive attitude
- Shows a desire and willingness to learn
- Must be able to pass background screening, including driving record
- Eligible to work in the United States
- Exhibits the Enrollment Management department’s team values:
- Hungry: wants to grow personally and wants to see growth for the institution
- Humble: displays a willingness to serve
- Smart: understands systems and people
- Happy: shows kindness and joy in all interactions and circumstances
Working Conditions
- Monday through Friday, with hours scheduled between 8 am to 4:30 pm
- Travel as needed to conferences and events during a variety of days and times
- Walking around campus for approx.. 3 hours at a time
- Constructing booth spaces at recruiting events
- Shared office environment
- Moving boxes and other small items (10-20 lbs) or moving larger cases and items on wheels (40-50 lbs)
This job description describes the general nature and level of work performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required for the position.
Midwestern Baptist Theological Seminary is an Equal Opportunity Employer
Midwestern Baptist Theological Seminary will reasonably accommodate qualified individuals with disabilities so they may perform the essential functions of the job unless doing so creates a direct threat that cannot be eliminated by reasonable accommodation or causes undue hardship to the institution. Contact Human Resources with any questions or accommodation requests.
