Inside Sales Executive (IT Solutions)

<div><strong>Job Overview  </strong></div><div><br></div><div>We are seeking a proactive and results-driven Inside Sales Executive to focus on lead qualification and early-stage sales engagement for our IT solutions business.  </div><div><br></div><div>This role is responsible for identifying potential customers, understanding their needs, and qualifying opportunities before handing over to the sales team for closure.

You will play a key role in building a strong and high-quality sales pipeline.  </div><div><br></div><div><strong>Key Responsibilities  </strong></div><div><br></div><div>Lead Qualification & Prospecting (Primary Focus)  </div><ul><li>Engage with inbound and outbound leads via phone, email, and digital channels  </li><li>Qualify prospects based on business needs, budget, timeline, and decision-making process  </li><li>Identify customer pain points and match them with relevant IT solutions </li><li>Maintain consistent follow-ups to nurture and progress leads  </li><li>Ensure all qualified leads are properly handed over with clear context and requirements  </li><li>Maintain accurate and up-to-date records in CRM systems  </li><li>Track lead status and ensure smooth progression through the sales funnel  </li></ul><div>Sales Coordination Support (Secondary)  </div><ul><li>Assist in preparing basic documents related to sales process  </li><li>Coordinate internally with sales and technical team to support customer requirements  </li><li>Follow up on proposals and support the sales team in closing deals  </li><li>Ensure a smooth and professional customer experience throughout the sales process  </li></ul><div><br></div><div><strong>Qualifications  </strong></div><div><br></div><ul><li>Bachelor’s degree in Business Administration, Marketing, IT, or related fields  </li><li>1–3 years of experience in telesales, inside sales, or lead generation (IT industry is a plus)  </li><li>Strong communication and questioning skills, with the ability to uncover customer needs  </li><li>Confident in making outbound calls and engaging with prospects  </li><li>Organized and able to manage multiple leads simultaneously  </li><li>Willingness to learn IT solutions (e.g., AI, cloud, software, cybersecurity)  </li></ul><div><br></div><div><strong>Key Success Metrics  </strong></div><div><br></div><ul><li>Number of qualified leads generated  </li><li>Lead-to-meeting conversion rate  </li><li>Quality of handover to sales team  </li><li>Pipeline contribution and progression rate  </li><li>Responsiveness and follow-up effectiveness </li></ul><div><br></div><p style="border: 0px; box-sizing: border-box; margin: 0px 0px 16px; padding: 0px; vertical-align: baseline; -webkit-tap-highlight-color: transparent; -webkit-font-smoothing: antialiased; color: rgb(46, 56, 73); font-family: SeekSans, ;"><strong style="border: 0px; box-sizing: border-box; margin: 0px; padding: 0px; vertical-align: baseline; -webkit-tap-highlight-color: transparent; -webkit-font-smoothing: antialiased; font-weight: 700;">Perks and Benefits</strong></p><ul><li><p style="border: 0px; box-sizing: border-box; margin-top: 0px; margin-right: 0px; margin-bottom: 16px; padding: 0px; vertical-align: baseline; -webkit-tap-highlight-color: transparent; -webkit-font-smoothing: antialiased; color: rgb(46, 56, 73); font-family: SeekSans, ;">Flexible working hours, flexible working location including work from home options</p></li><li><p style="border: 0px; box-sizing: border-box; margin-top: 0px; margin-right: 0px; margin-bottom: 16px; padding: 0px; vertical-align: baseline; -webkit-tap-highlight-color: transparent; -webkit-font-smoothing: antialiased; color: rgb(46, 56, 73); font-family: SeekSans, ;">Travel cost support</p></li><li><p style="border: 0px; box-sizing: border-box; margin-top: 0px; margin-right: 0px; margin-bottom: 16px; padding: 0px; vertical-align: baseline; -webkit-tap-highlight-color: transparent; -webkit-font-smoothing: antialiased; color: rgb(46, 56, 73); font-family: SeekSans, ;">Phone cost support </p></li><li><p style="border: 0px; box-sizing: border-box; margin-top: 0px; margin-right: 0px; margin-bottom: 16px; padding: 0px; vertical-align: baseline; -webkit-tap-highlight-color: transparent; -webkit-font-smoothing: antialiased; color: rgb(46, 56, 73); font-family: SeekSans, ;">Access to tools and knowledge of IT technology </p></li><li><p style="border: 0px; box-sizing: border-box; margin-top: 0px; margin-right: 0px; margin-bottom: 16px; padding: 0px; vertical-align: baseline; -webkit-tap-highlight-color: transparent; -webkit-font-smoothing: antialiased; color: rgb(46, 56, 73); font-family: SeekSans, ;">Certificate Exam Discount and Training Access e.g.

(Microsoft, Google, AWS)</p></li><li><p style="border: 0px; box-sizing: border-box; margin-top: 0px; margin-right: 0px; margin-bottom: 16px; padding: 0px; vertical-align: baseline; -webkit-tap-highlight-color: transparent; -webkit-font-smoothing: antialiased; color: rgb(46, 56, 73); font-family: SeekSans, ;">Opportunities to work with leading Thai and international company</p></li><li><p style="border: 0px; box-sizing: border-box; margin-top: 0px; margin-right: 0px; margin-bottom: 16px; padding: 0px; vertical-align: baseline; -webkit-tap-highlight-color: transparent; -webkit-font-smoothing: antialiased; color: rgb(46, 56, 73); font-family: SeekSans, ;">Medical coverage and life insurance</p></li><li><p style="border: 0px; box-sizing: border-box; margin-top: 0px; margin-right: 0px; margin-bottom: 16px; padding: 0px; vertical-align: baseline; -webkit-tap-highlight-color: transparent; -webkit-font-smoothing: antialiased; color: rgb(46, 56, 73); font-family: SeekSans, ;">Birthday Gift/Cake</p></li><li><p style="border: 0px; box-sizing: border-box; margin-top: 0px; margin-right: 0px; margin-bottom: 16px; padding: 0px; vertical-align: baseline; -webkit-tap-highlight-color: transparent; -webkit-font-smoothing: antialiased; color: rgb(46, 56, 73); font-family: SeekSans, ;">Staff Party/Team Building</p></li></ul><p style="border: 0px; box-sizing: border-box; margin: 0px 0px 16px; padding: 0px; vertical-align: baseline; -webkit-tap-highlight-color: transparent; -webkit-font-smoothing: antialiased; color: rgb(46, 56, 73); font-family: SeekSans, ;"><strong style="border: 0px; box-sizing: border-box; margin: 0px; padding: 0px; vertical-align: baseline; -webkit-tap-highlight-color: transparent; -webkit-font-smoothing: antialiased; font-weight: 700;">Base Working Location</strong></p><p style="border: 0px; box-sizing: border-box; margin: 0px 0px 16px; padding: 0px; vertical-align: baseline; -webkit-tap-highlight-color: transparent; -webkit-font-smoothing: antialiased; color: rgb(46, 56, 73); font-family: SeekSans, ;">MRT Samyan</p><p style="border: 0px; box-sizing: border-box; margin: 0px 0px 16px; padding: 0px; vertical-align: baseline; -webkit-tap-highlight-color: transparent; -webkit-font-smoothing: antialiased; color: rgb(46, 56, 73); font-family: SeekSans, ;"><strong style="border: 0px; box-sizing: border-box; margin: 0px; padding: 0px; vertical-align: baseline; -webkit-tap-highlight-color: transparent; -webkit-font-smoothing: antialiased; font-weight: 700;">Job Level</strong><br style="border: 0px; box-sizing: border-box; margin: 0px; padding: 0px; vertical-align: baseline; -webkit-tap-highlight-color: transparent; -webkit-font-smoothing: antialiased;">Junior Level (1-3Y exp.)</p><p style="border: 0px; box-sizing: border-box; margin: 0px; padding: 0px; vertical-align: baseline; -webkit-tap-highlight-color: transparent; -webkit-font-smoothing: antialiased; color: rgb(46, 56, 73); font-family: SeekSans, ;"><strong style="border: 0px; box-sizing: border-box; margin: 0px; padding: 0px; vertical-align: baseline; -webkit-tap-highlight-color: transparent; -webkit-font-smoothing: antialiased; font-weight: 700;">Job Type</strong><br style="border: 0px; box-sizing: border-box; margin: 0px; padding: 0px; vertical-align: baseline; -webkit-tap-highlight-color: transparent; -webkit-font-smoothing: antialiased;">100% Self-contributor</p>