Job Title: Regional Sourcing Team Lead
Location:
Remote/Hybrid - USA Reports to: Regional Sourcing Manager Department Name: Strategic Sourcing Job Types: Full Time – Non-Exempt
Compensation:
Starting at $22/hour (Actual compensation is commensurate with job related knowledge, skills, experience, etc.)
Position Summary
The Regional Sourcing Lead plays a key role in leading hauler relationships, optimizing service efficiency, and driving savings for current customer locations . Additionally, this role will be critical in ensuring Rubicon meets its operational and financial goals through reporting, monitoring, and continuous improvement. Essential Duties &
Key Responsibilities
- Complete bids and awards for project customers as well as Key Account clients, ensuring timeliness and margin protection/growth.
- Review hauler network and find efficiencies in operations and costs where feasible.
- Ensure all service issues and requests for additional services are received, documented appropriately, responded to, followed up on, and closed in the system in a timely and thorough manner.
- Manage projects from start to finish including sourcing, awards, service requests, and billing questions.
- Resolve complex day-to-day escalated requests relating to vendor performance and client issues for current projects.
- Coach and mentor team members to ensure continuous training is provided to improve the quality of work and responsiveness to inquiries.
- Monitor queues for accurate WOs completion against KPIs.
- Resolve vendor invoice issues to ensure data accuracy and timely billing.
- Confirm deliveries and removals for projects.
- Ability to travel and/or work onsite as needed.
- Performs other duties as assigned or apparent.
- Supervisory
Responsibilities:
This job has no supervisory responsibilities . Experience &
Qualifications:
- High School Diploma or GED required.
- Bachelor’s degree preferred.
- Two (2)+ years of experience in customer service, vendor management, or operations.
- Proficiency with Microsoft Office and Excel.
- Strong organizational skills with the ability to manage multiple priorities and deadlines in a fast-paced environment.
- Exceptional interpersonal skills, with the ability to interface effectively with stakeholders at all levels of the organization.
- Strong customer service orientation with the ability to handle inquiries and requests efficiently and professionally.
- Attention to detail and a commitment to accuracy in all aspects of vendor management.
- A proactive, can-do attitude with a willingness to take ownership of tasks and drive them to completion.
- Strong problem solving and critical thinking skills.
- Ability to work effectively and independently with minimal supervision, while also being a team player who thrives in a collaborative environment.
- Discretion and trustworthiness in handling sensitive information and supporting high-level strategic initiatives.
- Travel and/or onsite work will be on an as needed basis.
- Physical Demands and Working Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.
- Reasonable accommodation may be made to enable individuals with disabilities to perform the functions.
- While performing the duties of this job in a home office setting, the employee is regularly required to work on a computer for extended periods of time.
- Frequent use of a computer requires fine motor skills and hand-eye coordination.
- Ability to sit for extended periods while working from home or a designated workspace.
- Ability to perform tasks that require sustained attention and focus.
- Occasional lifting of materials up to 25 pounds.
- Travel to attend team meetings may be required.
- To facilitate working from home, and as a requirement for this role, the employee must provide reliable internet connection with sufficient bandwidth to execute all job functions and technology setup conducive to remote work.
- The company laptop will be provided.
- A quiet, distraction-free workspace is required for maintaining productivity.
- Collaboration with team members may occur through virtual meetings and communication platforms.