Assistant Property Manager

Location: Dahlia Village - Phoenix, AZ

At Mission Rock Residential, we believe that where you live matters—and so does the team that makes it feel like home.

We are more than a property management company—we’re a people-first organization that values Integrity, Accountability, Respect, Relationships, Inclusivity, Vision, and Empathy. Our I ARRIVE values guide everything we do, from how we serve our residents to how we support our team members.

We foster an inclusive workplace that celebrates diverse perspectives, empowers growth, and strengthens the communities we serve. When you join Mission Rock, you join a team that’s invested in your success and well-being.

What You’ll Do

Under the direction of the Property Manager, this role assists in maintaining compliance and the successful day to day operations in all aspects of property management. This role requires regular communication with residents to ensure on time rent payment, and adherence to lease agreements.

Your day-to-day may include:

• Maintain the highest level of customer service and online presence to obtain satisfactory scores on surveys/reviews from residents and prospects.
• Responsible for having a thorough understanding of policies related to screening qualifications and application criteria, lease paperwork, rent collection, and move-in/move-out procedures and be able to explain these items to existing and prospective residents.
• Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquent balances, and enforces the lease.
• Tour community, amenities and vacant apartments with prospects and have current knowledge of apartment specifications, vacancies, notices, and rental rates.