we are looking for an experienced PeopleSoft Training Developer / Instructor who possess a professional attitude, can adapt quickly to change, and can quickly learn requirements, system configurations and business processes to train Retirement staff.
The Training Developer / Instructor will be required to create and update training presentations, record and edit transaction simulations, and build training data in the training environment, as necessary.
Experience using Oracle User Productivity Kit (UPK) to create training transaction simulations is required. Proficiency with assigned PeopleSoft module(s) and related PeopleSoft functionality is a must. Previous classroom training delivery experience with the assigned PeopleSoft module(s), and strong facilitation / presentation skills are required
• Develop training on assigned PeopleSoft module(s), which will include job aids, Online Help transaction simulations, and participant guides.
• Manage the Oracle User Productivity Kit (UPK) recording and editing process, including status reporting.
• Deliver classroom training courses to identified students.
• Participate in all assigned Train-the-Trainer and Training Pilot sessions in Spring 2015.
Confirm course materials have been delivered and classroom devices work prior to the start of class.
• Track course attendance and communicate back to the Outreach & Change Management team daily.
• Administer course satisfaction surveys at the end of each class.
• Document open questions / parking lots items / feedback during and after class, and work with Outreach & Change Management and Business Process Teams.
• Communicate course outcomes / issues and provides feedback to Training Lead during scheduled Status Meetings and/or by email.
• Promptly report any technical problems to Training Leads, Facilities Manager, or call the IT Help Desk directly.
• Assist with other duties as assigned or as directed.
• At least 3 years of experience with PeopleSoft, preferably with Customer Relationship Management, Human Capital Management, or Interaction Hub
• At least 2 years of experience using Oracle User Productivity Kit (UPK) to develop training / support materials
• At least 5 years of experience developing technical training for adult learners on tools or systems
At least 5 years of experience delivering training to adult learners
All your information will be kept confidential according to EEO guidelines.
Job details are sourced from the employer's original posting.
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