Job Summary
The Housekeeping Attendant is responsible for maintaining the cleanliness, order, and overall presentation of guest suites and public areas at a Staybridge Suites hotel operating under IHG Hotels & Resorts brand standards . This role is essential in delivering a high-quality, residential-style extended-stay experience. Staybridge Suites is an upscale extended-stay brand, and this position plays a direct role in ensuring guests experience a clean, comfortable, and well-maintained “home away from home.” The ideal candidate is detail-oriented, reliable, and takes pride in maintaining high cleanliness and presentation standards in a hospitality environment.
Essential Duties
and Responsibilities Guest Room & Suite Cleaning
- Clean and service guest suites in accordance with Staybridge Suites and IHG brand cleanliness standards .
- Change linens, make beds, and ensure rooms are fully stocked and guest-ready.
- Clean bathrooms including sinks, toilets, showers, and fixtures to brand standards.
- Dust, vacuum, mop, and sanitize all assigned areas.
- Report any maintenance issues or safety concerns immediately. Extended Stay Guest Experience
- Provide consistent, respectful service to long-stay guests who consider the hotel their temporary home.
- Maintain awareness of guest privacy, belongings, and comfort in all interactions.
- Respond professionally to guest requests and housekeeping needs. Public Area Cleanliness
- Maintain cleanliness of all public spaces including lobby, hallways, elevators, fitness center, laundry room, breakfast area, and social spaces.
- Ensure all public areas reflect an upscale, residential-style appearance consistent with Staybridge Suites brand expectations .
- Perform routine cleaning throughout the day to maintain presentation standards. Laundry Operations
- Sort, wash, dry, fold, and distribute linens and towels according to hotel procedures.
- Maintain cleanliness and organization of laundry area.
- Ensure proper handling of chemicals and equipment per safety guidelines. Quality Standards & Compliance
- Follow all IHG Hotels & Resorts and Staybridge Suites housekeeping standards and procedures .
- Ensure rooms and public areas consistently meet inspection standards.
- Follow proper chemical usage, safety procedures, and sanitation guidelines.
- Maintain compliance with OSHA safety standards and hotel policies. Teamwork & Communication
- Communicate effectively with housekeeping leadership, front desk, and maintenance teams.
- Report room status, maintenance issues, and lost-and-found items promptly.
- Support team members to ensure efficient room turnaround and operational flow.
