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    ML

    MLB Communications

    Customer Service

    Bartender

    Jacksonville, United StatesOn-SiteFull-time$35k – $45k / yearPosted 3w ago
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    Job description

    Our client in the hospitality industry is looking to hire a Bartender to join their team. In this role, you will demonstrate a passion for people and love for food while creating an excellent customer experience by upholding a friendly, safe, and clean environment. Promote and deliver an amazing experience focused on providing customers with efficient service through hands-on knowledge of all alcoholic/non-alcoholic beverages. Validate the company’s core values of honesty, integrity, respect, diversity, inclusion, and safety.

    Salary range: $35000 - $45000 per year.

    Responsibilities 

    • Provide efficient and friendly customer service by demonstrating patience, sincerity, and respect in all customer servicing and by thanking customers for their business.

    • Effectively communicate with customers and reply questions and requests promptly.

    • Greet customers in a friendly and genuine manner throughout the store and assist them by accompanying them to products, and helping them to retrieve out of reach items.

    • Demonstrate an understanding of the drink menu and wine list, including knowledge of ingredients and preparation of the cocktails and dishes.

    • Maintain proper levels of fresh fruit/vegetable garnish, juices/other perishables, cut/store perishables daily to ensure product quality.

    • Mix, garnish, and deliver drinks using standard ingredient recipes and practice portion control.

    • Operate equipment (e.g., scanner, register, check verification, scale, check approval machine, coupon machine, and intercom) according to company guidelines.

    • Input orders into the point of sale system; create a check for each customer, including those served by other servers, to maintain accountability of all beverages served.

    • Tender customer payments, make any change needed, verify/record charges, and ensure proper execution of vouchers to balance all money using the point-of-sale system.

    • Adhere to federal, all state, and corporate liquor regulations on serving alcoholic beverages to minors and intoxicated customers.

    • Comply with and reinforce all safety regulations and food safety, procedures, guidelines, and programs.

    • Listen to and resolves customer grumbles regarding service, product, and personnel.

    • Drive sales through suggestive selling, sampling, recipe ideas, and promoting sales events.

    • Perform the essential functions of this position with or without reasonable accommodation.

    • High school diploma/GED

    • Have bartending license and 21+ years of age.

    • Proven knowledge of contemporary dining/wines/beverages

    • Previous experience in a high-volume establishment

    • Practical interpersonal, communication and customer service skills

    • Friendly, approachable and outgoing demeanor/team player

    • Sound judgment/decision-making skills

    • Wine/food pairings knowledge

    Employee Discount

    Flexible Schedule

    Job details are sourced from the employer's original posting.

    Open job posting
    ML

    About the company

    MLB Communications

    We are committed to the individualized customer experience while upholding our company culture of inspiring collaboration, productivity, and Fun” in and out of the work space. We make sure that our clients brand creates trust and builds real relationships. We connect with people and are great listeners, making us experts in customer service, caring about each person we speak with.

    View all MLB Communications jobs
    Industry
    Customer Service
    Open roles
    10

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